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HC & Insurance Operations Associate at NTT DATA

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Insurance Knowledge, Typing Knowledge, Customer Service, Email Communication, Process Documentation, Client Applications, Enquiry Resolution, Flexibility, Crisis Support

Industry

IT Services and IT Consulting

Description

In this Role you will be Responsible For : * Read and understand the process documents provided by the customer. * Analyse the insurance request received from the customer and process as per standard operating procedures. * Familiarize, navigate multiple client applications and capture the necessary information to process customer request. * Clearing the enquiry from the team and address it appropriately. And for further enquiry sending email to Customer and get the query clarified on time. Requirements for this role include: * Candidate should be 6 months - 1 year experience with excellent analytical skills. * Candidate with basic insurance knowledge * Should have typing knowledge. * Type speed should be minimum 21 WPM * Ready to work in complete Night Shift. * Candidate should be flexible & support team during crisis period * Ready to relocate as per the business requirement.

Responsibilities

The associate will read and understand process documents, analyze insurance requests, and process them according to standard operating procedures. They will also address inquiries from the team and communicate with customers to clarify queries in a timely manner.