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HC & Insurance Operations Senior Assoc. at NTT DATA

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Transaction Processing, Issue Resolution, Healthcare Knowledge, Insurance Knowledge, Adjudication, Operational Support, Collaboration, Quality Assurance, Customer Service, Process Analysis, Interdependencies Understanding, Teamwork, Flexibility, Communication, Problem Solving, Attention to Detail

Industry

IT Services and IT Consulting

Description

Contributes to own team/closely related teams by ensuring quality and accuracy of team output. Builds productive internal relationships at team lead or management level. Collaborates with others to achieve objectives and ensure information flow Provides operational support for activities associated with all phases of transaction processing Ensures accurate and timely processing of transactions to meet or exceed customer service level agreements. Identifies and resolves issues around nonstandard pending transactions Ability to analyze reasons behind incomplete transactions Understand process interdependencies Possess expert domain knowledge in Healthcare and Insurance domain Requirements for this role include: Ability to work regularly scheduled shifts. Should have Diploma/Graduate 3 to 5 years of experience in US healthcare domain with Adjudication. Should be flexible to work on Saturdays and extension on weekdays if we have huge volume

Responsibilities

The role involves ensuring the quality and accuracy of team output and providing operational support for transaction processing. It also includes identifying and resolving issues related to nonstandard pending transactions.