PURPOSE OF THE ROLE

Health and Wellbeing Coaches support individuals to take proactive steps in managing their physical and mental health, based on what matters to them. They help people build knowledge, skills, and confidence to improve their health outcomes and quality of life, supporting changes in health-related behaviours.
The role includes coaching individuals through multiple sessions, providing access to interventions such as self-management education, peer support, and guidance on using equipment such as blood glucose monitors. Coaches also perform Health Care Assistant (HCA) duties, supporting clinical teams with patient care, monitoring, and basic clinical tasks under the delegation of registered health professionals.
The successful candidate will be compassionate, reflective, and self-aware, with excellent communication skills. They should be proactive, flexible, and committed to personal and professional development.
Ongoing supervision, skills development, and support will be provided to ensure success in this role.

3. HCA DUTIES

• Support clinical staff with routine patient care, observations, and monitoring as delegated.
• Assist with the use of medical equipment (e.g., blood glucose monitors, urine dip tests).
• Prepare patients for procedures, record observations, and update patient records.
• Maintain infection control and equipment standards.