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HCA Inquiry Coordinator at Community Health Plan of Washington
Seattle, Washington, United States -
Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Issue Resolution, Review, Communication, Organizational Skills, Deadline Management, Healthcare Processes, Cross-functional Communication

Industry

Insurance

Description
The primary responsibility of this role is to serve as the designated point of contact for Health Care Authority (HCA) inquiries. This includes timely issue resolution; comprehensive review of all requests received by phone or email; and evaluation of member enrollment history to identify and address any needed clarification. Communication with HCA is conducted in writing and/or verbally. The ideal candidate has a strong understanding of healthcare processes, including CHPW internal procedures; demonstrates effective cross-functional communication; and has proven organizational skills with a consistent record of meeting deadlines.
Responsibilities
The primary duty is acting as the main contact for Health Care Authority (HCA) inquiries, which involves resolving issues promptly and thoroughly reviewing all incoming requests via phone or email. This role also requires evaluating member enrollment history to clarify any necessary details and communicating with HCA both in writing and verbally.