HCM Business Systems Specialist at QIC Career Site New

Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

0.0

Posted On

05 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Oracle HCM Cloud, HR Systems, System Optimisation, Stakeholder Engagement, Process Compliance, Troubleshooting, Configuration Updates, Regression Testing, Requirements Gathering, Creative Problem-Solving, User Documentation, System Maintenance, Audit, Integration Oversight, Best Practices, Continuous Improvement

Industry

Financial Services

Description

Our team is searching for an experienced HR Systems Specialist for a 12-month contract to support and enhance our People & Culture enabling technology, with a primary focus on Oracle HCM Cloud and associated SaaS platforms. This role plays a critical part in optimising our current HR systems, delivering remaining Oracle HR modules, and ensuring an intuitive, efficient end-user experience. You’ll work closely with HR, Technology, Finance, and other corporate functions to drive continuous improvement, system stability, and value realisation from our HCM investment. The Role Reporting into the Manager People Operations & Systems, you will act as a key escalation point for HR system issues, while also contributing to system optimisation, release management, and future enhancements. The role combines hands-on operational support with strategic optimisation, requiring strong technical knowledge, stakeholder engagement, and a process-driven mindset. You’ll be instrumental in ensuring Oracle continues to evolve in line with business needs, industry best practice, and Oracle’s product roadmap. Key Responsibilities System Operations Act as an escalation point for troubleshooting and resolving system issues Maintain and update process maps, operating procedures, and user documentation in partnership with subject matter experts Support ongoing system monitoring, audit, and process compliance Perform general system maintenance and configuration updates Optimisation & Continuous Improvement Support quarterly Oracle HCM release cycles, including configuration updates, regression testing, and adoption of new features Manage BAU enhancement requests, ensuring appropriate triage, testing, impact analysis, and documentation Facilitate requirements gathering, scope definition, and feasibility analysis for system changes Partner with HR SMEs to resolve user pain points and improve system engagement Maintain oversight of system integrations and support ongoing improvements Promote best practice and industry standards while driving efficiency and cost-effective delivery Monitor Oracle Cloud product updates and roadmap, raising Customer Connect ideas and workarounds where appropriate Prioritise and manage severity-one issues, ensuring clear communication and interim solutions About You You are a systems-focused HR professional who enjoys solving complex problems, improving processes, and working across functions. You will bring: A tertiary qualification in Human Resources or equivalent practical experience Strong, hands-on experience with Oracle HCM Cloud Solid understanding of HR functional areas and cyclical programs (e.g. recruitment, performance, compensation) Proven ability to collaborate with and influence HR stakeholders to drive system optimisation A structured, disciplined, and autonomous working style Creative problem-solving skills and the ability to design practical solutions to complex requirements About QIC: As one of Australia’s leading institutional investment managers with more than A$100billion in assets under management, we have a presence across four continents, seven offices and assets across global markets. At QIC, we believe in shared value — where delivering strong investment returns can go hand in hand with doing good for our clients, people and communities. If we invest well, we will all do better together. Life at QIC: We know that our people perform at their best when they feel a sense of belonging and are encouraged to bring their authentic selves to work every day. We provide a supportive work environment where everyone can thrive and feel valued for their meaningful contribution in delivering for the prosperity of our clients, people and communities. Joining QIC, you can contribute to our employee led networks that champion our diversity, equity and inclusion strategy, which consists of five key pillars: Gender Equality, LGBTQ+, Accessibility, Cultural & Linguistic Diversity, and First Nations People. Other reasons to join us: Flexibility and hybrid options encouraged – certified Family Inclusive Workplace Recharge leave – additional 3 days leave per year Annual fitness/home office reimbursement Ability to swap public holidays for those of personal, cultural or religious significance 26 weeks gender-neutral paid parental leave Financial study assistance and study leave Community leave for supporting the causes you love Development opportunities to extend, expand and enhance your growth At QIC, we welcome and encourage applications from Aboriginal and Torres Strait Islander people, the LGBTQI+ community, people with disabilities and people from all cultural backgrounds. We have an equitable, barrier-free application process so please inform us of your accessibility requirements in your application or you can reach out to our Talent Team on 07 3360 3800 QIC is sourcing directly for this role and is not engaging recruitment agencies. We do not accept unsolicited resumes, and QIC is not responsible for any fees associated with unsolicited submissions.

Responsibilities

The role involves acting as an escalation point for HR system issues and contributing to system optimisation and release management. It requires a combination of operational support and strategic optimisation to ensure the HR systems evolve with business needs.