JOB SUMMARY:

We are looking for a proactive and detail-oriented HCM Process Analyst Senior to evaluate, design, and improve our Human Capital Management (HCM) processes as we transition to a new Enterprise Resource Planning (ERP) system. This role will partner closely with HR, IT, and business leaders to identify opportunities for process optimization, support system configurations and enhancements, and ensure a seamless employee experience across the hire-to-retire lifecycle. This senior role requires an in-depth understanding of Human Resources best practices and functions, HCM systems, process redesign, and a strong ability to collaborate with cross-functional teams. You will serve as a key subject matter expert, driving efficiency, innovation, and strategic change in our HR operations.
This is a two-year limited term position with full benefits.

KNOWLEDGE, SKILLS AND ABILITIES:

• 5+ years of experience in HR operations or HCM system support.
• 3+ years’ experience in process improvement and change management.
• Strong understanding of HR business processes and best practices.
• Experience developing and conducting training and related support materials.
• Experience using HCM systems (i.e., Workday, Banner/Ellucien, etc.).
• Excellent process mapping and documentation skills.
• Ability to work collaboratively across cross-functional teams to achieve shared goals.
• Strong analytical skills and a process-oriented mindset.
• Strong communication and facilitation skills.

ESSENTIAL FUNCTIONS:

• Analyze, document, and map current-state HR business processes across talent acquisition, onboarding, performance, compensation, benefits, and employee lifecycle.
• Collaborate with HR and IT teams to define and implement optimized, future-state processes leveraging technology (Workday, UKG, Banner/Ellucien, etc.).
• Conduct process gap analysis, recommend improvements, and track adoption and effectiveness.
• Support HR system implementation and enhancements by providing clear business requirements, testing support, and end-user feedback.
• Develop and maintain process documentation, SOPs, and training materials. Facilitate training and develop job aids and training materials for employees, supervisors and HR team members.
• Drive continuous improvement by monitoring KPIs, analyzing trends, and implementing changes.
• Facilitate change management associated with process improvements. Work closely with the HRIS team and impacted users to ensure a thorough understanding of processes.
• Collaborate with HR, IT and other stakeholders to gather input and align on process improvements.
• Ensure compliance with internal controls, legal standards, and data privacy policies.
• Design and test business processes and ensure they align with company objectives and compliance standards.
• Develop and update job aids and materials that outline system configuration and organization specific business process.
• Troubleshoot issues, provide system support, and implement enhancements or fixes as needed.
• Coordinate and participate in user acceptance testing (UAT), training sessions, and post-implementation support.
• Ensure proper documentation and knowledge transfer for long-term system maintenance.
  Supervisory Responsibility: none
  Minimum qualifications (Education, Experience, Knowledge, Skills and Abilities)
  Education and Experience: Bachelor’s degree in Human Resources, Business Administration, Information Systems, or related field.

THIS GENERAL OUTLINE ILLUSTRATES THE TYPE OF WORK THAT CHARACTERIZES THE JOB CLASSIFICATION. IT IS NOT AN ALL-ENCOMPASSING STATEMENT OF THE SPECIFIC DUTIES, RESPONSIBILITIES, AND QUALIFICATIONS OF INDIVIDUAL POSITIONS ASSIGNED TO THE CLASSIFICATION.

CCV values individual differences that can be engaged in the service of learning. Diverse experiences from people of varied backgrounds inform and enrich our community. CCV welcomes all qualified applications, including those from historically marginalized and underrepresented populations. CCV is an Equal Opportunity Employer, in compliance with ADA requirements, and will make reasonable accommodations for the known disability of an otherwise qualified applicant.
All new full-time employees and certain part-time employees will be subject to a criminal background check. Any offer of employment is contingent upon the satisfactory results of this check.