HDR Admissions Officer at University of Queensland

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

93121.0

Posted On

02 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organisational Skills, Interpersonal Skills, Written Communication, Oral Communication, Customer Service, Attention To Detail, Judgement, Data Entry, Systems Management, Process Improvement, Collaboration, Policy Advice, Troubleshooting, Stakeholder Engagement, Compliance, Digital Workflows

Industry

Higher Education

Description

Graduate School This is a full-time continuing position with salary in the range $83,776 - $93,121 (HEW 5), plus a generous super allowance of up to 17%. Join a highly supportive team offering career progression and hybrid work (1 day per week WFH), while delivering specialist administrative expertise across the HDR admissions lifecycle. Use your troubleshooting skills and attention to detail to provide expert policy advice and manage high-volume scholarship and application workflows. Based at our picturesque and conveniently located St Lucia campus. About This Opportunity The HDR Admissions Officer provides specialist administrative support and expert policy advice to HDR candidates and academic advisors across the university. Key responsibilities will include: End-to-End Admissions and Compliance Manage the full lifecycle of high-volume HDR applications and deferrals, ensuring strict adherence to legislative requirements and University policies from submission through to final acceptance. Specialist Advisory and Stakeholder Engagement Act as a key point of contact for internal stakeholders, candidates, and advisors by providing expert procedural advice, resolving escalated enquiries, and monitoring application progress to ensure timely outcomes. Data Integrity and Systems Management Execute accurate data entry and maintenance within corporate information systems, generating detailed reports and utilising system expertise to proactively manage workflows and support scholarship selection processes. Continuous Improvement and Collaboration Drive the enhancement of HDR client services by identifying process efficiencies, collaborating with colleagues across the Graduate School, and contributing to knowledge articles and self-service resources. About You Hold an undergraduate degree (or equivalent combination of experience and training) and demonstrate excellent organisational skills. You have a proven track record of prioritising competing tasks to meet strict deadlines in a high-volume environment. Exceptional interpersonal, written, and oral communication skills with a strong commitment to customer service. You can liaise effectively with diverse stakeholders at all levels and thrive as a proactive, collaborative member of a team. Demonstrated attention to detail and the ability to apply sound judgement when interpreting complex information. You possess a solid understanding of student administration policies and procedures (or the capacity to rapidly acquire this knowledge) to ensure compliance. Highly computer literate with the ability to rapidly acquire proficiency with new corporate information systems. You are comfortable navigating digital workflows and maintaining data integrity across various platforms. You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including, criminal history and education checks. Employer sponsored work rights are not available for this appointment. About UQ As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as: 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading. Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight. Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family. Cheap parking, On campus childcare and Salary packaging options. Want to Apply? All applicants must upload the following documents in order for your application to be considered: Cover letter addressing the ‘About You’ section Resume For more information about this opportunity, please contact Shradha at s.dwivedi@uq.edu.au. For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line. Applications close 9 Feb 2026 at 11.00pm AEST (Job Reference Number - R-60153). Please note that interviews have been tentatively scheduled for week starting 23 Feb 2026. UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role. Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au. If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board. The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country. At the University of Queensland, we are proud to be one of Australia’s leading research and teaching institutions, consistently ranking among the top 50 universities worldwide. As a member of the prestigious Group of Eight (Go8) universities, UQ is widely recognised for its intensive focus on research and teaching excellence – evidenced by our numerous accolades including more teaching awards than any other Australian University and reflected in UQ being the number one recipient of ARC Fellowships and Awards nationally across all scheme years (totalling 452 awards worth $339 million). Our state-of-the-art facilities, libraries, and cutting-edge research centres offer unparalleled opportunities for academic and professional growth. With five faculties, a number of globally recognised research institutes, and over 100 research centres, we attract an interdisciplinary community of more than 7000 staff, supporting more than 55,000 current students from over 137 countries. UQ is dedicated to supporting the career aspirations of our students and staff. Our comprehensive career services provide personalized guidance, skills development, and networking opportunities to help you achieve your professional goals. Whether you are a student seeking internships and job placements or a staff member looking for career advancement, UQ is here to support you every step of the way. UQ values equity, diversity and inclusion and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds. Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential. We are particularly interested to hear from people who bring diversity to UQ – whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed. Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work. For more information about working at UQ and our employee benefits (such as generous leave provisions, 17% superannuation, flexible working arrangements, and health and wellness discounts) please visit Why Work at UQ.

Responsibilities

The HDR Admissions Officer manages the full lifecycle of high-volume HDR applications and provides expert policy advice to candidates and academic advisors. This role also involves ensuring compliance with legislative requirements and enhancing HDR client services.