We have a fantastic opportunity for an Ambulance Care Assistant to join our team based in Stoke on Trent.
A FREC3 (First Response Emergency Care Level 3) and Blue Light Driving qualification (e.g. CERAD) are required for this position. Please only apply if you have these qualifications. A C1 driving licence would be advantageous but not essential.
This role is a full time and permanent, 4 on, 4 off position (40.4 hours per week). The working hours will be a rotation of 0700-1900, 1000-2200 and 1900-0700.
If you’re passionate about people and feel you want to make a difference at work, then consider a career with us.
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.

ABOUT US

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

• Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times
• Building rapport by effectively communicating with patients and their relatives/friends
• Responsible for lifting, securing and helping service users in and out of the Ambulance
• Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
• Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
• Assisting service users with challenging behaviour and/or mental health illnesses
• Ensuring that the ambulance is kept safe, clean and tidy