Head, Automotive Banking at AFFIN Group

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

21 Sep, 26

Salary

0.0

Posted On

23 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hire Purchase Management, Sales Strategy, Dealer Relationship Management, Portfolio Growth, Credit Risk Management, Operational Excellence, Regulatory Compliance, Stakeholder Management, People Leadership, Financial Performance Monitoring, Asset Quality Management, Strategic Planning, Cross-selling, Manpower Planning, Business Development, Commercial Acumen

Industry

Banking

Description

Create your future with Affin! You too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too. Job Purpose To lead and oversee the end-to-end Hire Purchase business of the Bank, driving sustainable growth in sales, profitability, and asset quality while ensuring operational excellence, strong dealer relationships, and full compliance with regulatory and internal governance standards. The role is accountable for nationwide performance of HP Centres and overall business strategy execution. Key Accountabilities 1. Business Strategy & Financial Performance Own the overall Hire Purchase (HP) business portfolio, including revenue growth, profitability, and asset quality performance Develop and execute strategic plans to expand market share and strengthen the Bank’s position in Hire Purchase Drive sales growth, disbursement volume, and cross-selling of ancillary products Monitor and ensure achievement of key performance indicators (KPIs) across all regions 2. Sales & Dealer Management Lead nationwide sales strategy and execution across HP Centres Establish, manage, and strengthen relationships with key dealers and business partners Drive dealer productivity, penetration rates, and portfolio expansion Oversee development and execution of sales campaigns, incentives, and performance frameworks 3. Operations & Disbursement Oversight Oversee end-to-end processing including credit coordination, documentation, disbursement, and post-sales servicing Ensure operational efficiency, turnaround time (TAT), and service quality across all centres Implement process improvements and digital initiatives to enhance productivity and customer experience 4. Governance, Risk & Compliance Ensure adherence to all regulatory requirements, internal policies, and governance frameworks Oversee portfolio risk management, including asset quality, delinquency trends, and recovery strategies Work closely with Credit, Risk, and Compliance teams to maintain strong control environment Ensure alignment of policies, procedures, and business practices with regulatory expectations 5. Nationwide Auto Finance Centre Management Oversee performance, operations, and governance of all HP Centres nationwide Ensure consistent execution of business strategies, policies, and service standards across locations Evaluate expansion opportunities and optimize network footprint (e.g., new centres or upgrades) Ensure adequate manpower planning and resource allocation to support business growth 6. Stakeholder & Cross-Functional Collaboration Collaborate with key stakeholders across Credit, Risk, Operations, Finance, and other business units to drive business outcomes Act as the key liaison for Auto Finance at senior management level Provide regular updates, insights, and recommendations to senior leadership 7. People Leadership & Talent Development Lead, coach, and develop the Auto Finance team across regions Build a strong leadership pipeline and succession for critical roles Drive performance culture aligned with business targets and customer focus Strengthen leadership capability and engagement across the division Job Requirements Bachelor’s Degree in Business, Finance, Economics or related discipline Minimum 12–15 years of experience in banking / Auto Finance / Hire Purchase, with significant leadership exposure Strong track record in sales management, dealer network management, and portfolio growth In-depth knowledge of Hire Purchase business, regulatory requirements, and credit risk management Proven leadership in managing multi-location operations and large teams Strong stakeholder management and influencing skills at senior level Strategic thinking with execution capability and strong commercial acumen People are the heart of AFFIN BANK. We have a positive and supportive environment where we celebrate people’s personal growth and encourage them to be the best versions of themselves, both in the workplace and in their community. Join AFFIN as we evolve to become a financial institution of the future, embracing innovation and technology to deliver unrivaled customer service. We're looking for colleagues who share our values and are ready to live them every day. Explore the exciting opportunities and make a real impact on the future of finance. Come be a part of our journey today! "Always About You" At AFFIN, we strive to always connect and engage with our customers, to understand their changing needs and aspirations better. It represents our passion and commitment to the community we operate in, enabling us to quickly respond to changes and provide a personalised experience. At AFFIN, our people are aligned to our values of customer centricity, creativity and value creation. Our tagline “Always about you”, was crafted to drive loyalty and build our reputation as a creative and innovative financial organisation. Our people are at the heart of what we do and remain the focus of our customer centric culture. It’s about the initiatives we take in understanding and prioritising our stakeholders; our customers, employees and shareholders. As we venture through this metamorphosis journey, we are aware of their ever-changing needs and are embracing the new ways of this digital dimension. We put our hearts and minds into everything we do, to ensure that everyone we touch, receives unrivalled customer service.

Responsibilities

Lead and oversee the end-to-end Hire Purchase business to drive sustainable growth in sales, profitability, and asset quality. Manage nationwide HP Centres, dealer relationships, and ensure full compliance with regulatory and internal governance standards.