When you join Newtown Park Hotel, you’re not just starting a job, you’re embarking on a career where your contributions truly matter. We pride ourselves on delivering excellence at every level. From our front desk to our kitchens, from housekeeping to management, we strive to exceed expectations for our guests and one another.

We also provide the following fantastic benefits when you join our team:

• Uniforms provided
• All training and meals included
• Employee incentives
• Employee assistance programme
• Complimentary use of our leisure centre facilities
• QQI accredited courses
• Educational assistance programme
• Discounted rates at our sister properties
• Free car-parking
• Bike to Work

Job Description:

• Overseeing and contributing to the care of all hotel guests with the understanding that without our guests we would not be required to operate a hotel.
• Communicating our services and facilities to guests as required.
• Showing respect for other team members at all times.
• To ensure that the Food & Beverage area is to the highest possible standards of cleanliness, and guest comfort at all times and to promote a positive image to both customer and colleagues alike.
• To provide the highest standards of service within the food & beverage dept.
• To ensure prompt service.
• To meet the department goals and objectives in particular with regards to standard of bar service and customer service.
• Carry out any special cleaning of specific task (job of the day) as well as normal service to the required standard in specified length of time.
• To comply with all statutory and legal requirements and Health & Safety, Fire, Hygiene, licensing and Employment, ensuring that you are fully aware and practice the Hotels policies and procedures in these important areas.
• To encourage an environment which promotes employee morale and encourages the Team to have pride and commitment in their area of work.
• To maintain at all times a good working relationship with your fellow workers and Management.
• To be flexible with regard to working hours in order to handle any unexpected requirements.
• Dealing with any customer complaints in a professional manner and taking appropriate action to rectify difficulties.
• Attendance at all training programmes as organised by the hotel Human Resources Department.
• Creating and maintaining an effective working relationship with colleagues and Managers.
• Accepting responsibility for the smooth and efficient operation of each hotel department during each duty shift.
• Maintain a strong Management presence at the Courtyard Bar.
• Ensure close liaison is maintained with the Kitchen and nights team, updating them on the requirements of groups and late arrivals as necessary.
• Completing any other reasonable request made by Management Supervisors or colleagues to assist the team and our guests.

Please refer the Job description for details