Head Bartender - Chitarra
542636

Food & Beverage

Full time
Mandarin Oriental Downtown, Dubai
Mandarin Oriental Downtown, Dubai is looking for a Head Bartender to join our Chitarra Restaurant.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Nestled in the city’s heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.
With unparalleled views of Dubai’s skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.
Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

• Understand and verbally explain the outlet’s concept and food and beverage offerings to guests, and recommend suitable drinks when necessary.
• Monitor daily bar counter setup, ensuring mise en place and required ingredients and equipment are prepared for efficient service, and provide all beverages, such as wines or juices, are fresh and in good order.
• Create new mixed drinks and cocktails for promotional activities and new menus, and train Bartenders to offer and serve cigars as per standards.
• Handle customer complaints effectively, both verbal and written, and report them to managers without fail.
• Carry out monthly inventories to ensure correct amounts are stocked, avoid running out of stock during service periods, and perform cashiering duties if requested.
• Ensure customer satisfaction from arrival to departure, create WOW moments to surprise and delight guests, and perform any other reasonable tasks assigned by the Restaurant/Outlet manager