Head Business Growth Services - South Sudan at Inkomoko

Juba, Central Equatoria, South Sudan -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Advisory, Training, Strategy Shaping, Operational Excellence, Talent Management, Client Service Delivery, Project Management, Partnership Relations, Entrepreneurship Industry Knowledge, Team Leadership, Product Innovation, Market Expansion, Financial Management, Proposal Development, Change Management, Data Synthesis

Industry

Non-profit Organizations

Description

ABOUT INKOMOKO Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive. In 2025, Inkomoko was listed by the Financial Times as the 8th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies. Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest investor to refugee entrepreneurs in Africa. Inkomoko has 780+ staff in 45 offices across Chad, Ethiopia, Kenya, South Sudan, and Rwanda. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives. INKOMOKO VALUES All staff at Inkomoko are connected to a shared set of organizational values: Purpose: be solutions-oriented and produce high-quality work and be a global leader. Achievement: push yourself to reach beyond what you think is possible. Improvement: be humble and committed to continuous learning and growing through giving and receiving open and accurate feedback. Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive. Turikumwe/Tuko Pamoja/ Abren Nen (“We are together”): appreciate your colleagues, celebrate success, and support each other in hard times. ABOUT THE OPPORTUNITY & RESPONSIBILITIES As a senior leader overseeing business advisory and training in South Sudan, the Head of BGS will guide a high-performing department of staff operating across urban, peri-urban, and refugee settings in 5 Refugee camps across South Sudan The Head of BGS, South Sunda will shape strategy, drive operational excellence, strengthen talent across the country, and ensure that entrepreneurs receive high-impact advisory and training services. Specifically, the Head of BGS will have the following responsibilities: CLIENT DEPARTMENT MANAGEMENT (70% TIME) Lead, manage, and coach BGS South Sudan staff, including direct supervision of Program Managers, Business Development Managers, and Training Managers to deliver impactful services to Inkomoko's clients. Manage project deliverables, reporting, and partnership relations with internal and external partners. Stay up to date with the entrepreneurship industry across South Sudan and East Africa, translating insights into value for clients and programs. Set the department's strategic direction, cascade annual organizational goals, and monitor performance against targets. Work with operational directors across People & Culture, Finance, MEL, and IT to strengthen operational systems and ensure a strong backbone of support for program execution. Collaborate with Communications to promote Inkomoko’s programs, client success stories, and brand positioning, ensuring alignment with donor requirements and market-systems objectives. Work with the Investment department to coordinate pre- and post-investment Business Development services support for clients. Collaborate with colleagues across Inkomoko’s regional offices to harmonize delivery, codify best practices, and share learning. Serve as a key member of the Inkomoko Country Leadership Team, ensuring national and regional operational cohesion. Act as a strategic thought partner to the Managing Director of South Sudan on country growth, fundraising, and partnerships. Strengthen department quality and productivity, developing staff capabilities and fostering a culture of accountability, excellence, and continuous improvement.. Oversee personnel matters, including staffing plans, hiring, professional development, and workforce planning for new locations and functions. Contribute to inclusive policies and advocacy efforts that benefit marginalized entrepreneurs, particularly refugees and displaced persons in South Sudan. Maintain and grow Inkomoko’s relationships with the local government, various program partners, and external stakeholders, in partnership with other company leaders. Benchmark and position Inkomoko’s services relative to client needs, market trends, and broader ecosystem. Generate programmatic insights with the MEL team to ensure product impact and relevance, and be able to report insights to Executive leadership, Board, and external partners. Advance private sector adoption in partnership with the Managing Director Work with the team to implement Market systems development initiatives, ensuring relevance and measurable outcomes. In partnership with the Managing Director, represent the organisation in engagements with external parties, including but not limited to Government, Donors and the Private sector Organise and attend advocacy events in partnership with the Managing Director and the advocacy team Other duties to support organizational culture and leadership. PRODUCT INNOVATION & EXPANSION (20% TIME) Innovate and iterate on existing products to enhance value for clients, in alignment with Inkomoko’s impact strategies and Vision 2030, in close collaboration with the Inkomoko Regional Director of BGS. Develop and execute market expansion strategies, pilot approaches, test hypotheses, and refine training and advisory models. Lead the opening of new offices in South Sudan as needed Modify or develop new Business Development products to meet client evolving needs and emerging market opportunities. Partner with senior leadership to drive change management, ensuring new products are rolled out with fidelity and staff are equipped with the skills to deliver them. FINANCIAL MANAGEMENT & REVENUE GENERATION (10% TIME) Partner with fundraising colleagues to identify, develop, and negotiate proposals/budgets with institutional clients and donors in alignment with Inkomoko’s priorities. Co-manage department expenses with the Regional Program Director, setting annual and multi-year budgets, and strategically allocating resources to achieve quality department outputs. Work with the Finance Department for timely billing and financial reporting to partners. Successful candidates will be passionate about the power of entrepreneurship to improve lives and communities. They will embody Inkomoko’s values: aligned with our purposes, solutions-oriented, and willing to put in the time and effort to achieve exceptional outcomes. We require individuals who have previously taken on leadership and management responsibilities. Qualifications include: Experience with the development of micro and small enterprises required. Experience with refugee and IDP entrepreneurs and financing is strongly preferred. Proven track record of leadership, including significant experience in team development and growth. Experience with product development – through the lens of human-centered design – and a willingness to test, fail, iterate, and test again, incorporating data, not your own biases. Ability to care about your colleagues and challenge them simultaneously (i.e. “Radical Candor”) Strong experience in project management, budgeting and managing outcomes. Unrelenting perseverance, personal integrity, and critical thinking skills A nuanced understanding of justice and fairness in the workplace Demonstrated ability to prioritize and manage multiple deadlines – must be both strategic and operational. Ability to work with high-profile individuals with discretion, professionalism, and responsiveness. Fluent in English, additional proficiency in South Sudanese Arabic is strongly preferred. 8+ years of work experience in a relevant or applicable field MBA or equivalent preferred Competencies: We are looking for someone who; Synthesizes Data - Leverages key information, data, and insights to enhance both client and team member experiences. Adapts Approach to Situations - Adjusts the team's approach to meet the shifting demands of impact; able to quickly adapt to suit the context and drive to positive outcomes for their department. Enhances Competitive Advantage - Creates new and better ways to drive organizational success, with a future-focused mindset (at least 2 years ahead), through innovation and leveraging external relationships and opportunities. Uses his/her Technical expertise to coach and guide staff to meet and exceed expectations. WHAT YOU’LL GET This role is a tremendous opportunity to work in a high-growth, mission-driven organization. Our compensation includes a great working environment and competitive compensation: Competitive salary, and potential performance-based bonus Benefits include health insurance, annual leave, a staff savings program, parental leave for men and women, a sabbatical program, and more. Incredible company culture, including deep investment in your learning and growth, and opportunities for career growth; Opportunity to work with a talented team of professionals across the region; Ability to make a significant social impact and contribute to economic growth; TO APPLY If you’re excited about this role, please submit your CV through our online job portal ( https://apply.workable.com/inkomoko/?lng=en ) or to the Inkomoko Office at APTECH Afr ica Building 5th Floor, Plot 63 Block AXIII Hai Malakal, Juba, South Sudan by 20th March 2026. Please clearly indicate the position you’re applying for at the right corner of the envelope. Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process. NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed. All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Responsibilities

This senior leadership role involves guiding the Business Growth Services department in South Sudan, focusing on leading staff, shaping strategy, driving operational excellence, and ensuring high-impact advisory and training services for entrepreneurs across various settings. Key duties include client department management (70% time), product innovation and expansion (20% time), and financial management/revenue generation (10% time).