HEAD CLUSTER TECH DIRECTOR GERMANY (M/F/D)

For us „Let’s Go!“ is not just a slogan, it is an attitude. We love technology and we want to excite. We have fun and want to inspire. Our customers and our teams. That’s why we are looking for people who share this spirit. People who are passionate about creating the shopping experience of the future together with 50.000 colleagues across Europe.

ABOUT US

The Cluster Tech Department Germany ensures that MediaMarktSaturn delivers innovative, secure, and customer-focused IT solutions for a seamless shopping experience in Germany through state-of-the-art technology and agile ways of working.

• Development and implementation of the IT operational plan for the respective cluster, ensuring alignment with the overarching IT and business strategy of MediaMarktSaturn Retail Group
• Management of the cluster’s IT operational (Opex) and capital (Capex) budgets, with a focus on increasing efficiency and maximizing the value of technology investments
• Functioning as the primary technology consultant and partner (m/f/d) to regional and MSD Board members
• Oversight of the entire IT infrastructure lifecycle in the stores, from implementation and maintenance to upgrades and decommissioning
• Serving as the highest point of technical escalation for complex operational issues
• Coordination with central IT, business departments, and external partners to ensure projects are delivered on time, within scope, and within budget
• Implementation and enforcement of all corporate IT security policies to protect sensitive customer, payment, and company data
• Ensuring full compliance of all stores within the cluster with legal and industry regulations, particularly GDPR and PCI-DSS
• Ensuring the high availability and performance of all critical in-store technologies, including Point of Sale (POS) systems, store GMS, network infrastructure (WLAN/LAN), digital signage, inventory management systems, and staff devices
• Promotion of a proactive and customer-centric service culture within the IT team
• Leading the design and creation of a unified IT team across all MSD subsidiaries, including contact centers, warehouse locations, and competence centers, in order to establish the MSD IT team as the group standard