Job ID: 36769
Location: Singapore, SG
Area of interest: Corporate Strategy
Job type: Regular Employee
Work style: Office Working
Opening date: 13 Aug 2025

JOB SUMMARY

We are seeking an experienced Chief Product Owner to lead our Property Technology team and take ownership of our retained Property systems and technology.
The ideal candidate will have a proven track record in managing product development from concept to launch and possess strong communication and leadership skills.

ABOUT STANDARD CHARTERED

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

They will be a key driver of best-in-class digital solutions, ensuring and end-to-end alignment. Helping to define not just the target digital experience across all geographies but also ensuring coverage and alignment to the internal business processes that will support maximising value and outcomes.

• Collaborating with prospective users and clients (benefit owners) to understand and anticipate their needs and translate them into product requirements
• Defining the vision for the team’s product and creating a product roadmap based on this vision.
• Managing the product backlog and prioritizing them based on changing requirements.
• Overseeing all stages of product selection including design and development.
• Developing user stories and ensuring their implementation throughout the product development cycle.
• Monitoring and evaluating product progress at each stage of the process and ensuring the timely delivery of product releases.
• Liaising with the product end-users to deliver updates and ensuring that all stakeholders are informed of product development status.
• Managing contractual obligations of CRES owned systems including assessing supplier performance, defining, and setting expectations for quality and delivery, and maintaining relationships.
• Ensuring compliance with relevant regulations and standards.
• Working closely with other departments to ensure the successful integration of products with other systems and processes.
• Managing the performance and development of business analysts.
• Awareness and understanding of the Group’s business strategy and model appropriate to the role. Collaborating with key internal clients of CRES (eg WRB, CIB) & peer functions within S&T to ensure product roadmaps deliver value for their functions and avoid duplication of investment.
• defining the tech strategy including, tactical, as well as strategic objectives delivering business benefits in the short and in the long term supporting the business owners
• Partner with CIO to analyse, challenge and plan to ensure proposed solutions are aligned to the overall technology strategy
• Ensure the voices of clients and relevant stakeholders (i.e., regional / country representatives) are represented continuously throughout the entire lifecycle of the product (ideation - development - deployment - operations).
• Partnering cross-functionally with T&O functions (EUS, Workplace Services, Networking, etc) to ensure strategic alignment of products with Bank enterprise platforms and infrastructure whilst ensuring adherence to information cybersecurity standards.
• Responsible to ensure that systems are delivered as a cost-effective business and identify opportunities for cost savings through simplification or collaboration and improved standardisation,
• Develop and implement a programme of continuous improvement designed to minimize operational risk and disruption in collaboration with Process, Change and Experience teams.
• Regularly showcase product / service increments to stakeholders.
• Have oversight of, direct tracking and monitoring of programs. Ensure alignment to process management taxonomy and the bank process universe standards (Example: CRES processes that the product relates to).
• Engage process and risk control owners in upfront in design of process changes.
• Optimize end to end customer journey through applying process mapping & finding opportunities for improvement.
• Participate in the quarterly planning for the Hive and provide steer along with CRES Tech Lea

RESPONSIBILITIES

The successful candidate will be responsible leading the build of innovative products across an estate of 9 SaaS & On-premises applications and 10,000 field IoT devices.

They will be a key driver of best-in-class digital solutions, ensuring and end-to-end alignment. Helping to define not just the target digital experience across all geographies but also ensuring coverage and alignment to the internal business processes that will support maximising value and outcomes.

• Collaborating with prospective users and clients (benefit owners) to understand and anticipate their needs and translate them into product requirements
• Defining the vision for the team’s product and creating a product roadmap based on this vision.
• Managing the product backlog and prioritizing them based on changing requirements.
• Overseeing all stages of product selection including design and development.
• Developing user stories and ensuring their implementation throughout the product development cycle.
• Monitoring and evaluating product progress at each stage of the process and ensuring the timely delivery of product releases.
• Liaising with the product end-users to deliver updates and ensuring that all stakeholders are informed of product development status.
• Managing contractual obligations of CRES owned systems including assessing supplier performance, defining, and setting expectations for quality and delivery, and maintaining relationships.
• Ensuring compliance with relevant regulations and standards.
• Working closely with other departments to ensure the successful integration of products with other systems and processes.
• Managing the performance and development of business analysts.
• Awareness and understanding of the Group’s business strategy and model appropriate to the role. Collaborating with key internal clients of CRES (eg WRB, CIB) & peer functions within S&T to ensure product roadmaps deliver value for their functions and avoid duplication of investment.
• defining the tech strategy including, tactical, as well as strategic objectives delivering business benefits in the short and in the long term supporting the business owners
• Partner with CIO to analyse, challenge and plan to ensure proposed solutions are aligned to the overall technology strategy
• Ensure the voices of clients and relevant stakeholders (i.e., regional / country representatives) are represented continuously throughout the entire lifecycle of the product (ideation - development - deployment - operations).
• Partnering cross-functionally with T&O functions (EUS, Workplace Services, Networking, etc) to ensure strategic alignment of products with Bank enterprise platforms and infrastructure whilst ensuring adherence to information cybersecurity standards.
• Responsible to ensure that systems are delivered as a cost-effective business and identify opportunities for cost savings through simplification or collaboration and improved standardisation,
• Develop and implement a programme of continuous improvement designed to minimize operational risk and disruption in collaboration with Process, Change and Experience teams.
• Regularly showcase product / service increments to stakeholders.
• Have oversight of, direct tracking and monitoring of programs. Ensure alignment to process management taxonomy and the bank process universe standards (Example: CRES processes that the product relates to).
• Engage process and risk control owners in upfront in design of process changes.
• Optimize end to end customer journey through applying process mapping & finding opportunities for improvement.
• Participate in the quarterly planning for the Hive and provide steer along with CRES Tech Lead

ROLE SPECIFIC TECHNICAL COMPETENCIES

• Business Architecture
• Project Management
• Technology Product Ownership
• Commercial and Service Management
• Product management
• Strong understanding of fundamental Corporate Real Estate knowledge domains
• Strong understanding of Business Intelligence concepts, data visualization tools (Tableau & MicroStrategy), analytics, data tools & technologies (Dataiku, Hadoop, Exasol), and Machine Learning / AI
• Exceptional leadership capabilities and experience managing large multi-disciplinary teams
• Experienced with both Agile and Scrum project management methodologies
• Experienced with Programme Management across simultaneous Technology and Property workstreams
• Experienced in developing and refining operating models and strategic initiatives
• Experienced with prioritisation of activities, executing strategy, and delivering impactful outcomes
• Strong experience in change management (developing, executing, and governing the strategies) across Global initiatives within a Corporate Real Estate function
• Strong understanding of the workplace team function including the workplace experience, project management design and energy, engineering, and environment workstreams.
• Effective influencing and communicating skills
• Experience in education and partner organisation management
• Expert in governance and relationship management of workplace supply partners
• Excellent people skills (working with multi-geography/disciplinary teams), communication, team building, and partnering techniques
• Role modelling the attributes of our strategic partnerships, code of conduct, brand promise, and Bank values
• Detailed knowledge of the Group policies, processes, and standards