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Head, Digital Business Development and Partnership at CIMB Group Malaysia

Phnom Penh, Phnom Penh, Cambodia -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

0.0

Posted On

05 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Development, Digital Banking, Strategic Partnerships, Digital Transformation, Customer Journey Mapping, Product Management, Market Analysis, Fintech Integration, Ecosystem Expansion, Stakeholder Management, Digital Sales Strategy, Innovation Management

Industry

Banking

Description

* Business Development * Time to time update products, services, customer journeys, and digital capabilities and tracking success. * Drive growth of digital banking users and digital transactions * Increase mobile banking adoption and customer engagement * Develop digitization including Card Business. * Support digital sales strategies across Retail Banking * Lead or support digital transformation initiatives across departments * Identify new business opportunities to growth business across Consumer Banking including Credit Card. * Improve customer journeys across mobile and online banking platforms * Coordinate enhancement of digital banking features and services * Analyze customer and stakeholder pain points and recommend suitable digital solutions * Promote customer-centric innovation and continuous service improvement * Strategic Partnerships & Ecosystem Expansion * Build strategic partnerships with fintech companies, telecom operators, e-commerce platforms, and payment providers * Expand QR and merchant ecosystem adoption * Support regional ASEAN digital banking initiatives (If related) * Refresh Bancassurance strategic with insurance partners to identify opportunities for fee income growth for CIMB, branches, and individual contributors. * Financial * Collaborate with sales teams to increase business opportunity. * Monitor market direction and emerging opportunities * Analyze product gaps and digital innovation trends * Understand customer behavior shifts and pricing competitiveness * Review market best practices, lessons learned, and improvement opportunities

Responsibilities

Drive the growth of digital banking users and transactions by enhancing customer journeys and leading digital transformation initiatives. Build strategic partnerships with fintechs and e-commerce platforms to expand the digital ecosystem and increase fee income.