Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

WHO WE ARE LOOKING FOR:

As a member of the Access Network Department, you will be responsible for and participate in all activities in the headend and associated facilities. These activities include preparing and packaging all services carried on the network.

• Troubleshoot system failures quickly and effectively; coordinate with contractors to resolve or minimize service interruptions.
• Perform basic preventative maintenance on equipment and services.
• Systematically troubleshoot various facility systems.
• Maintain working knowledge of UPS systems and associated switchgear.
• Maintain working knowledge of standby generator systems and associated switchgear.
• Maintain working knowledge of sprinkler systems, fire alarm systems testing, and building management systems.
• Collaborate with the Network Implementation team to install and activate new equipment.
• Perform monthly generator testing.
• Maintain and support the sparing process for all headend equipment.
• Conduct daily and weekly headend clean-up.
• Perform weekly power system audits.
• Participate in on-call and shift work to support evenings, weekends, and maintenance windows.
• Ensure documentation for services, equipment, and facilities is consistently updated.
• Manage a diverse workload and oversee contractor activities.
• Travel to company sites as required.
• Support and perform plant maintenance duties.
• Support Rogers for Business (R4B) platforms and solutions.
• Enforce health and safety guidelines for all internal and external visitors to the headend.