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Head Hostess - Aliée Istanbul at Accor
Istanbul, Istanbul, Turkey -
Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

0.0

Posted On

01 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Communication, Guest Relations, Reservation Management, Conflict Resolution, Team Supervision, Customer Service, Front-of-house Operations, English Proficiency, Professionalism

Industry

Hospitality

Description
Company Description Aliée, the flagship luxury lifestyle hotel within the breathtaking Tersane Istanbul, is seeking intuitive and sophisticated "Head Hostess" to define the art of wellness within our sanctuary. This is more than a role; it is an invitation to be a founding member of a newborn brand. As an Aliée Head Hostess, you are a vital guardian of our brand’s sensory identity. Job Description We are seeking a dynamic and experienced "F&B Head Hostess" to join our team. The ideal candidate will be responsible for managing the host/hostess team, ensuring exceptional guest experiences, and maintaining smooth front-of-house operations. Supervise and coordinate the hostess team Greet and welcome guests in a professional and friendly manner Manage reservations and seating arrangements efficiently Handle guest inquiries and resolve complaints promptly Ensure high standards of customer service are maintained Collaborate with restaurants and kitchen teams for smooth service flow Qualifications Previous experience in a similar role within hospitality or F&B sector Strong leadership and communication skills Excellent command of English (additional languages are a plus) Well-groomed, professional appearance Ability to work in a fast-paced environment Flexible working hours, including weekends and holiday Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
The Head Hostess will manage the hostess team and oversee front-of-house operations to ensure exceptional guest experiences. They are responsible for coordinating reservations, seating arrangements, and maintaining high standards of service in collaboration with restaurant and kitchen staff.