Nestled at the gateway to Glen Lyon, the Fortingall Hotel is a charming country house hotel renowned for its warm Highland hospitality, beautiful surroundings, and welcoming atmosphere. We take pride in offering guests an exceptional experience in every aspect of their stay – and that begins with immaculate rooms and well-kept public spaces.
We’re now seeking a reliable, organised, and detail-focused Head Housekeeper to lead our housekeeping team.

REQUIREMENTS:

• Previous experience in housekeeping, ideally at supervisory or head housekeeper level
• Strong attention to detail and commitment to high standards
• Good organisational and leadership skills
• Confidence using booking systems and handling housekeeping admin
• Ability to manage stock levels and order products effectively
• Strong communication and interpersonal skills
• Flexibility to work weekends and peak periods as required

• Oversee the day-to-day housekeeping operations across guest rooms and public areas
• Manage and motivate the housekeeping team to maintain the highest standards of cleanliness and presentation
• Train, support, and schedule housekeeping staff
• Use the hotel booking system to plan room servicing efficiently and communicate with reception about guest needs
• Order cleaning products, linens, and other housekeeping supplies, ensuring stock levels are well managed and cost-effective
• Carry out daily inspections to ensure rooms meet hotel standards before guest arrivals
• Work closely with reception and management to ensure smooth operations
• Step in hands-on when needed to support the team during busy periods