HEAD HOUSEKEEPER

Location: The George Hotel, Lichfield
Rate of Pay: £13.50 per hour
Hours: Full-Time 37.5 hours per week

ABOUT THE ROLE

We are looking for an experienced and motivated Head Housekeeper to lead our housekeeping department at The George Hotel, Lichfield. This is a fantastic opportunity for a proven housekeeping professional with strong leadership skills to take ownership of maintaining the highest standards of cleanliness, presentation, and guest satisfaction throughout the hotel.
As Head Housekeeper, you will manage the day-to-day operations of the housekeeping team, ensure smooth coordination with other departments, and drive exceptional service delivery.

KEY RESPONSIBILITIES

• Lead, motivate, and manage the housekeeping team to deliver consistently high standards
• Oversee daily cleaning operations in all bedrooms, public areas, and back-of-house spaces
• Manage staff rotas, workloads, and performance to ensure efficiency and quality
• Monitor stock levels, order supplies, and control budgets effectively
• Recruit, train, and develop housekeeping staff, ensuring high levels of engagement and performance
• Conduct regular inspections to maintain brand standards and compliance with health and safety policies
• Work closely with other departments to support the overall guest experience