Job Ref: OMN7327
Branch: Omni Facilities Management
Location: OMNI Facilities Management, London (West)
Salary/Benefits: up to £57.000 annum + company benefits
Contract type: Permanent
Hours: Full Time
Shift pattern: Monday to Sunday various shifts
Hours per week: 37.5
Posted date: 22/08/2025
Closing date: 23/09/2025

WE’RE HIRING A HEAD HOUSEKEEPER TO JOIN OUR AMAZING TEAM HERE AT OMNI FACILITIES MANAGEMENT

Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.
We are currently looking for enthusiastic and self-motivated candidates for the position of Head Housekeeper to support the hotel in assuming responsibility for the daily operation of the contract housekeeping function and other departments within the hotel where the company has a presence.

PREVIOUS REQUIRED EXPERIENCE

• Previous housekeeping management experience, ideally gained as a Head Housekeeper in a large and demanding property
• Previous people management experience, including training and development
• Experience of dealing with budgets, including analysing profit and loss
• Desirable to have experience of dealing with Health Safety matters

ESSENTIAL SKILLS

• Excellent interpersonal skills
• Excellent written and verbal communication skills
• Proficient in the use of Microsoft office packages including Word, Excel and Outlook
• Ability to build rapport quickly and credibly with all contacts including employees, clients, and other internal contacts
• Ability to work effectively under pressure
• Excellent organisation skills
• Ability to motivate and inspire others
• Flexible with a willingness to learn