JOIN OUR JOURNEY

Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent.
Our entrepreneurial spirit means success is rewarded and there are no limits to what you can achieve, which our employees agree with, evidenced by being a Campaign ‘Best Place to work’ for the last 5 years in a row, Campaign’s Indepdendent Agency of the Year 2024 and The Sunday Times Best Places to Work 2025. We are IPA Effectiveness accredited, an IPA People-First agency and widely awarded including a double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites.
Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, Sharps Bedrooms, SunLife, Standard Life, Laithwaites Wine, EMMA Mattresses, Save the Children, Mind, Guide Dogs, , Alzheimer’s Society, RNLI and Clearscore.

TECHNICAL SKILLS (ESSENTIAL):

Extensive experience in senior innovation, product, transformation, or operational delivery roles, ideally in tech-led, media or high-growth environments.
A passionate advocate for AI and automation, an early adopter with strong awareness of traditional and generative AI, and how they apply in real-world business contexts.
Proven experience designing, delivering and embedding AI-powered solutions or automations to drive operational and commercial impact.
Delivery-focused - with strong project management instincts and the ability to move from concept to execution at pace.
Able to communicate confidently with both technical teams and business leaders, acting as a translator between strategic goals and solution build.
Experienced in cross-functional leadership, working across data, tech, ops and client-facing teams.
Clear, commercially minded and credible, with the ability to influence senior internal and external stakeholders.
Equally comfortable leading AI-powered innovation and broader automation or process-led solutions.

YOUR ROLE & IMPACT:

AI Opportunity Ownership
Lead the identification of where AI can drive measurable value across Medialab, focused on efficiency, automation, knowledge access and smarter decision-making.
Partner with the Ops team to ensure full visibility of process development and tooling - owning the AI-first lens on what gets built and why.
Strategy into Scalable Solutions
Translate strategic priorities into a clear, high-impact innovation roadmap.
Collaborate with Ops, Product, and Engineering to shape and deliver solutions, with clear ownership of the innovation pipeline.
Bridge business needs and technical delivery to drive projects from idea to adoption at pace.
Product Thinking & Internal Enablement
Apply lean product thinking to internal tooling and solutions: validate problems, test quickly, measure impact, and iterate.
Ensure tools are adopted and embedded across teams - not just launched and left behind.
Champion a culture of AI upskilling, delivering high-impact training content (live or on-demand) that helps every employee stay ahead, get hands-on, and use AI meaningfully in their day-to-day work.
Partner Management
Lead Medialab’s strategic innovation partnerships, ensuring they deliver value aligned with our business priorities.
Coordinate internal teams to embed external partner projects and capabilities into our ways of working.
Team Leadership & Delivery Oversight
Lead delivery of Medialab’s AI internal innovation roadmap- setting direction, unblocking work, and ensuring tangible outcomes.
Line manage solution delivery through our Data Innovation Manager and their two-person graduate team. Work closely with the Head of Engineering, who owns the technical build and architecture.
Use your AI-fluency and user-native perspective to meaningfully contribute to design discussions with the innovation team that will deliver any in-house solutions.
Oversee the evolution of Marketing Effectiveness tooling within Apollo - with a view to maturing, scaling or transitioning into core engineering in time.
Build a high-performance culture around fast experimentation, measurable impact and smart delivery.
Strategic Leadership & Visibility
Sit on Medialab’s Internal AI Board, shaping agency-wide priorities and driving alignment.
Provide regular reporting and strategic updates to the Medialab Ownership Board, surfacing impact, blockers and opportunities.