Head of AI, Vietnam at Manulife

Ho Chi Minh City, Ho Chi Minh, Vietnam -

Full Time

Start Date

Immediate

Expiry Date

21 Feb, 26

Salary

0.0

Posted On

23 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Machine Learning, Data Visualization, Data Analytics, AI Development, Python, SQL, SAS, BI Tools, Cloud Services, Data Platforms, Talent Management, Team Building, Problem Solving, Strategic Thinking, Analytical Skills, Collaboration

Industry

Insurance

Description

The opportunity We are seeking a dynamic leader to lead our Vietnam AI team through the next phase of data-driven transformation across the organization. Reporting to the Chief AI Officer, Asia and the Chief Strategy and Marketing Officer, Vietnam, you will work closely with local and regional stakeholders to shape and lead our overall AI ambition within the Vietnam business. The successful candidate will work independently as well as lead a team of data scientists and ML engineers in identifying and qualifying ML/AI opportunities, architecting value-creating models, and building and deploying ML/AI solutions Position Responsibilities: Develop and drive the Vietnam AI and Gen AI strategy, including identifying and prioritizing use cases, capturing data, enhancing data, and cleansing data, while collaborating closely with local and regional data offices. Manage a team of Senior Data Scientists, Data Scientists, and ML Engineers to build and support AI services across multiple functional domains for our Vietnam business. Collaborate with Data engineers and IT Subject Matter Experts (SMEs) to gain a deep understanding of source data and harness large datasets to prepare and optimize data for priority use cases. Develop and implement AI / Gen AI models to tackle complex business challenges, utilizing a diverse range of algorithms and techniques. Work closely with partners to gather requirements, design data models, and deploy customized solutions. Take charge of talent management, coaching, and team building. Standardize processes, techniques, and tools as best practices for data scientists within the team and globally through best practice sharing. Drive the adoption of use cases to facilitate maximum value realization for the business. Maintain alignment to regional and global modeling standards and governance processes to ensure appropriate use and continued performance of solutions. Innovate and explore creative methods to source and leverage structured and unstructured data. Stay abreast of industry trends and advancements in AI. Required Qualifications: Bachelor’s degrees in engineering, statistics, math, economics or business (master’s degree would be an asset) 12+ years of increasing experience of data science and advanced analytics that directly align to the responsibilities of this position Deep expertise in machine learning, data visualization, data analytics and some experience of AI, especially Gen AI development Hand-on expertise in advanced analytical solution development using Python, SQL, SAS etc., knowledge BI tools like Power BI, Tableau, Qlik etc. Knowledge of cloud service providers like AWS, MS Azure, or Google Cloud Platform, along data platforms like Databricks or Snowflake Proven track record of implementing data science solutions at a large organization, collaborating across a matrix organization to achieve buy-in Preferred Qualifications: A demonstrated track record of consistently meeting and/or exceeding performance expectations Excellent problem solving, strategic thinking and analytical skills Highly collaborative working style with the ability to build strong working relationships and influence. Strong organizational skills and the ability to multitask and manage priorities. Easily resolve complex issues by taking a proactive approach to analyses problems and generate solutions. An ability to role model Manulife’s core values and embrace these behaviors as part of their work When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Working Arrangement In Office We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.

Responsibilities

Lead the Vietnam AI team in driving data-driven transformation and managing a team of data scientists and ML engineers. Develop and implement AI strategies and models to address complex business challenges.