Job Summary
Zurich Insurance Europe AG, Ireland Branch is looking for a Head of Business Architecture & Operational Excellence (BA & OPEX) in Dublin or Wexford for an estimated 24-month secondment period.
The Head of Business Aechitecture & Operational Excellence (BA & OPEX) leads the business analysis team within Business change and transformation department. You will also have responsibility in driving business architecture, project shaping, and continuous improvement activities to enable and support the delivery of Zurich’s strategy.
This role is accountable for building and developing a high-performing team, driving robust process and capability improvement, and ensuring all change initiatives are aligned to organisational priorities and delivered efficiently, within financial, resourcing, and time constraints. By championing a culture of innovation, collaboration, and operational excellence, the Head of BA & OPEX enables measurable value for customers and the business.
The role partners closely with the Head of Project Delivery, Governance & PMO to ensure seamless alignment from project shaping through to delivery, and acts as a trusted advisor to senior leadership on transformation, operational efficiency, and change adoption.
This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.
Your Role

SKILLS & ATTRIBUTES

• Collaborative, adaptable, and able to influence at all levels.
• Results-oriented, resilient, and comfortable with ambiguity.
• Passion for innovation, quality, and continuous improvement.
• Strategic thinker with strong analytical and problem-solving skills.
• JIRA, excel & Confluence skills

REPORTING RELATIONSHIP:

• Works in close partnership with the Head of Project Delivery, Governance & PMO, within Business Change and Transformation
  Additional Information
  Primary work location is Dublin or Wexford but occasional travel may be required to other Zurich locations.
  If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

WHO WE ARE

Zurich is one of Ireland’s leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Please refer the Job description for details