Introduction:
Diagnostic World is a fast growing, entrepreneurial business and we are seeking an experienced Head of Business Development to join our high performing team and help lead our growth within the NHS sector. The successful candidate will have a strong network of senior NHS colleagues across ICBs and NHS Trusts, leveraging these relationships to generate new business opportunities and secure contracts.
This role offers great autonomy, as you will have commercial responsibility for the revenue and margin performance for our community diagnostic service solutions – an area where we see great potential for growth in the future. With a deep understanding of the NHS Diagnostic Services market, we know you’ll be able to positively contribute in a fast paced and sometimes challenging environment, developing service solutions and working closely with the wider team.

ESSENTIAL CRITERIA

• Proven experience working within NHS/Diagnostic Services or similar healthcare service business development with an established, senior-level network within ICBs and NHS Trusts.
• Demonstrated track record in developing and expanding business opportunities within the NHS Diagnostic services sector.
• Experience working collaboratively with healthcare professionals and decision-makers to design and implement business solutions.
• Ability to work independently while effectively contributing to a cross-functional team.
• Excellent presentation, negotiation, and service stakeholder engagement skills.
• To be an articulate and confident communicator with strong interpersonal skills, proven to command respect with senior managers in the industry and with the ability to communicate with a range of stakeholders.
• We are looking for a decisive person who anticipates and prepares for potential problems before they arise but also prepares contingency plans.
• Business Development, Relationship Management or transferable skills such as sales, telesales or customer service.
• What people see in you:
• A person who delivers results and makes good decisions.
• A team player who is approachable, dedicated and hardworking.
• A passionate, dynamic and committed trainer.
• An impactful communicator and agile thinker.
• High quality and service mentality.
• A desire to enhance business success.

The ideal candidate will be adept at developing new business, bidding for tenders and managing contract relationships with NHS bodies. The ability to collaborate with internal teams, healthcare professionals, and key decision-makers to develop sustainable partnerships is essential. The role necessitates working remotely with travel nationwide to fulfil the demands of clients.
Previous experience of working in the diagnostic services sector is preferred but not essential with the ability to build relationships, effectively communicate solutions to win contracts will be necessary.

What you are responsible for:

• Develop and maintain a high-level network of senior NHS stakeholders within ICBs, NHS Trusts and community diagnostic centres.
• Analyse management information and market metrics in support of activities and growth.
• Identify, generate, and convert new business opportunities through established relationships and proactive networking.
• Source and assess tender opportunities, working closely with internal teams and subject matter experts to develop bids.
• Collaborate with healthcare professionals, internal stakeholders, and external partners to shape innovative service offerings that align with NHS priorities.
• Build strong, lasting relationships with senior purchasers of healthcare services in this market - always demonstrating professionalism and promoting Diagnostic World Services.
• Maintain a strategic outlook, identifying long-term growth opportunities within the NHS landscape.
• Represent the organisation at key industry events, delivering presentations and engaging with senior NHS decision-makers.
• Liaise with Marketing to ensure we have the best material to support our growth.
• Work independently and as part of a cross-functional team, supporting company-wide business development initiatives.
• Regularly travel across the UK to meet with NHS stakeholders and attend key meetings.
• Design and then deliver the plan for high growth within our portfolio of existing and new clients.
• Identify new opportunities for strategic partnership working with Independent providers in the diagnostic service market and work with the executive team on commercials.
• Strategic account development with new business opportunities from existing partners and identify new growth opportunities within existing relationships.