As we continue our mission to make people and nature happy through chocolate, we’re looking for a Head of Business Development, Wholesale and Corporate to join our Wholesale team on a permanent basis.
As a brand with over 140 stores, a thriving digital business, and growing international presence, we continue to evolve and expand. Our Wholesale & B2B function is a key growth area, offering new opportunities to bring the Hotel Chocolat experience to more customers and businesses.
We’re on the hunt for a commercially savvy Head of Business Development, Wholesale & Corporate to spearhead the growth of our wholesale and B2B channels. This is more than a sales role — it’s a chance to lead our Wholesale team, shaping the future of our brand by securing standout partnerships that align with our premium positioning and mission to make people and nature happy through chocolate. If you’re excited by the opportunity to drive transformation, scale impact, and talk to other businesses about something as delightful as chocolate, this could be your perfect next move.
Here at Hotel Chocolat, we’ve adopted a hybrid working pattern where appropriate. For this role it means working 2 days a week on site, with the other days spent visiting partners and working remotely from home or wherever you like! The on-site location for this role is our Head Office ‘Mint House’ in Royston, Hertfordshire, our home since 1994; just off the A505, ten minutes’ walk from Royston Train station and commutable from London Kings Cross.
As well as a competitive salary and company benefits, you’ll receive 50% discount on all products, and a delicious 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.

WHO WE ARE…

We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser™.
A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.
Now, we’re market leaders in the industry. What began as an online-only business grew to over 140 stores across the UK, and we’re still growing… Today, we’re multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together.
To learn more about us and read about our People Pledge – our commitment to equality, diversity and inclusion – click here: hotelchocolat.com/uk/engaged-ethics/our-people.html

Growth & Strategy

• Develop and execute a growth strategy for wholesale and B2B, aligned with Hotel Chocolat’s wider business goals.
• Identify, assess, and secure new business opportunities across wholesale, corporate gifting, and strategic B2B channels.
• Lead negotiations and establish long-term commercial agreements with key partners.

Account & Commercial Management

• Manage and develop relationships with existing wholesale and B2B partners, ensuring strong commercial performance and brand alignment.
• Optimise product offerings, pricing, and promotional strategies to drive revenue and margin growth.
• Lead joint business planning with key accounts, ensuring mutual success and long-term sustainability.

Financial & Operational Excellence

• Own the P&L for Wholesale & B2B, ensuring revenue and profitability targets are met.
• Work cross-functionally with trading, supply chain, finance, and marketing to ensure operational efficiency and seamless customer experience.
• Analyse performance data and market trends to inform strategic decision-making.

Leadership & Collaboration

• Build, lead, and inspire a high-performing team, fostering a culture of accountability and innovation.
• Work closely with internal teams to ensure that wholesale & B2B strategies align with our brand positioning and customer experience.
• Champion Hotel Chocolat’s values and ethical commitments within wholesale & B2B operations.