Head of Business at Lookers

Walton on Thames, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

22 Sep, 26

Salary

130000.0

Posted On

24 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Management, Business Planning, Customer Service Leadership, Coaching, Team Building, Profitability Management, Sales Volume Optimization, Performance Review, Strategic Communication, Used Car Department Management, Premium Brand Management, Resource Management

Industry

Motor Vehicle Manufacturing

Description

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Head of Business Walton on Thames Monday to Friday 8am to 6pm, plus weekends as required Salary (depending on experience) up to £130,000 OTE including basic plus bonus A rare and exciting opportunity has become available for a driven and talented leader to join our team as Head of Business at Walton on Thames Volkswagen. Your role as HOB will be to effectively manage the resources within our Dealerships to achieve business objectives, including sales volumes, profitability, employee satisfaction, customer satisfaction and loyalty levels. This is a fantastic role for the right person to put their talents to the test, by enhancing this already successful business. You will lead a highly motivated team in delivering world class customer service experiences, through efficient communication, team building, and coaching your managers and colleagues. Key Responsibilities Develop a customer service driven environment and culture through regular communication, team building and coaching with your teams Communicate and maintain customer service standards and measurements in line with the requirements of the Brand Provide clear leadership by ensuring the vision and objectives for the business are understood and communicated Train and develop department managers in line with organisational requirements Agree objectives & work standards with department managers reviewing their performance regularly Develop and monitor the business plan for all sales areas with senior managers to meet business objectives, profit margins and market penetration Experience / Skills Required We are looking for someone who is already operating at Head of Business level or is an experienced Automotive Manager looking to take their career in the industry to the next level. It essential that you have experience of working with premium brands and have a solid understanding of a Used Car department. You'll be someone who can demonstrate effective people management skills and has the ability and experience to draw the best performance from their team, as well as communicating effectively to build relationships with employees and customers. Our General Manager will be a real go-getter with a positive can-do attitude that has genuine regard for the importance of the customer to the sustainability of the business. As representatives of a world-renowned Brand, all our managers act as trustworthy ambassadors and run their area of responsibility in a manner that honors the Brand values and supports their Brand strategy. We're anticipating a high volume of applications for this role so, if this sounds like your ideal position, apply today! Core Benefits: Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Health & Wellbeing: Eyecare vouchers to help cover vision care needs Smart Health – 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Optional critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing: MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Leisure & Lifestyle: Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.

Responsibilities

Manage dealership resources to achieve business objectives including sales volumes, profitability, and customer loyalty. Lead and coach a motivated team to deliver world-class customer service experiences and maintain brand standards.