Head of Business Operations (CGAO) at Super Technologies

, , Croatia -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Execution, Governance, Operational Discipline, Cross-Functional Coordination, Progress Tracking, Issue Management, Executive Support, Stakeholder Management, Analytical Skills, Communication Skills, Emotional Intelligence, Data Management, Problem Solving, Project Management, Collaboration, Trust Building

Industry

IT Services and IT Consulting

Description

It’s an exciting time to join us! We’re entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we’re looking for a new colleague to partner with our team to bring these to life. Following the establishment of the Global Affairs Division, which brings together Compliance, Regulatory Affairs and Corporate Affairs under one leadership structure, we are looking for a Head of Business Operations (Chief of Staff to the CGAO). This role sits at the heart of the organization, with direct exposure to the Founder & Controlling Shareholder, the Board, and the broader C-suite. Acting as a trusted partner to the Chief Global Affairs Officer, the role serves as a strategic and operational force multiplier, ensuring alignment, execution discipline, and effective communication across the Global Affairs verticals and beyond. We’re looking for someone with: 7–12 years of total experience, with at least 5 years in a structured, analytical, and cross-functional environment (e.g. management consulting, PMO, business operations, strategic office). Experience operating in complex or regulated environments (technology, financial services, telecoms, or large corporate settings). Gaming experience is not required. Strong organizational and execution capabilities, able to manage multiple parallel workstreams. Proven analytical and strategic thinking skills, with the ability to quickly synthesize complex information. Excellent written and verbal communication skills, including preparing executive- and board-level materials. High emotional intelligence and discretion, with the ability to build trust and navigate senior stakeholders. Comfort working with data, dashboards, and structured operating models (OKRs, PMO frameworks). A proactive, solutions-oriented mindset and a strong sense of ownership. Ability to operate effectively in a senior, high-exposure role without direct people management. What you’ll be doing? Responsibilities. Strategic Execution & Alignment: Drive execution and alignment across Compliance, Regulatory Affairs, and Corporate Affairs, ensuring strategic priorities are translated into clear, actionable plans. Governance & Operational Discipline: Establish and maintain structured governance, planning, and reporting rhythms to support execution discipline across the Global Affairs Division. Cross-Functional Coordination: Act as the primary coordination point between the CGAO’s office and other C-suite functions, enabling effective collaboration and decision-making. Progress Tracking & Issue Management: Monitor progress against agreed priorities, identify risks and dependencies, and surface issues early with proposed solutions. Executive & Board Support: Prepare high-quality briefs, presentations, and materials for leadership meetings, board interactions, and key stakeholder engagements. Stakeholder Management: Build strong working relationships across senior leadership, influencing outcomes through coordination and alignment rather than formal authority. Strategic Initiatives & Ad-hoc Projects: Support special projects and initiatives across the Global Affairs portfolio, ensuring clarity, structure, and timely delivery. Confidentiality & Trust: Handle sensitive information with the highest level of discretion and professionalism. About us We are a global technology company dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, and Serbia, our company has evolved from a leading sports betting and gaming operator into a diversified product and tech organization, gathering more than 5,000 dedicated people across our teams. Shaping the future of play At Super, we are creating a unique entertainment ecosystem engaging millions of customers worldwide. Our product and technology teams in Amsterdam (the Netherlands), Madrid (Spain), Zagreb (Croatia), London (UK), and Bucharest (Romania) are building the playstack that will champion the future of play. Our ambitious growth strategy focuses on expanding across Europe and Latin America while delivering immersive customer experiences and creating lasting value for our customers, partners, and communities. Global recognition and standards The company’s long-term strategy is supported by world-class investors. In 2019, Blackstone, the world’s largest alternative asset manager, made a strategic minority investment of €175 million. In 2025, we strengthened our financial position through a €1.3 billion refinancing agreement, reinforcing our partnership with Blackstone and enabling accelerated global expansion. Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).

Responsibilities

The Head of Business Operations will drive execution and alignment across various departments, ensuring strategic priorities are translated into actionable plans. They will also establish governance and operational discipline to support execution across the Global Affairs Division.