Head of Capability at Hungry Jack's ® Pty Ltd

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Capability Strategy, Learning Strategy, Employee Experience, EVP Design, Career Pathways, Competency Frameworks, Recognition Programs, Engagement Systems, Data Analysis, Stakeholder Engagement, Strategic Thinking, Leadership Development, Onboarding, Workforce Planning, Diversity Equity And Inclusion, Feedback Culture

Industry

Food and Beverage Services

Description

The Careers are Better at Hungry Jack's! Hungry Jack's is seeking a Head of Capability to lead our company wide capability and engagement strategy. You’ll play a key role in attracting, developing, and retaining the amazing people who power our network across Australia. This role will focus on enhancing employee experience, strengthening our EVP, embedding a high-performance and value-led culture through learning, recognition, career development and engagement frameworks Responsibilities: Capability & Learning Strategy Design and deliver a capability strategy that fuels operational excellence and future-readiness. Embed a culture of continuous learning across our restaurants and support teams. Lead the creation of programs from onboarding to leadership development and compliance. Use data to identify capability gaps and optimise learning investments. Employee Experience & EVP Shape and champion our Employee Value Proposition (EVP). Improve employee lifecycle touchpoints—from recruitment to retention. Collaborate with key teams to embed EVP into every employee interaction. Career Pathways & Growth Develop and maintain structured career pathways from crew to leadership, enabling internal mobility and upskilling Ensure pathways support diversity, equity, and inclusion and are align with workforce planning priorities Collaborate with operations and L&D to define role-specific competency frameworks Recognition & Benefits Lead innovative reward and recognition programs that drive engagement. Partner with People & Culture and Payroll to enhance employee benefits. Manage external platforms and vendors supporting recognition and benefits. Engagement Systems & Insights Oversee digital systems supporting learning, recognition, and real-time feedback. Lead employee surveys, insights analysis, and action planning. Build a feedback-driven culture across the network. Leadership & Influence Inspire and grow a high-performing capability and experience team. Partner with senior leaders to embed capability and engagement priorities. Represent the function across business forums and external partners. What You’ll Bring 8–10+ years’ experience in L&D, capability, or people experience leadership roles. Track record in leading enterprise-wide capability or engagement strategies. Deep knowledge of learning systems, recognition platforms, and engagement tools. Expertise in career architecture, competency frameworks, and EVP design. Strong strategic thinking, communication, and stakeholder engagement skills. Ready to Lead the Future of Talent at Hungry Jack’s? Apply now and help us build a high-performance, values-led culture that our people are proud to be part of. Give Back At Hungry Jack’s we don’t just want to make our customers happy. We also want to give something back to the community that supports us. So be a part of something bigger, like make-a-wish, sports and community event sponsorships and volunteering. Flexibility With over 420+ restaurants in Australia, chances are you’re not far from a Hungry Jack’s in Australia. And the hours we offer range from casual, part-time or full-time, varying from early morning to late at night. So you can balance it with sports, and school commitments – and a hectic social life, of course! Be Rewarded Hungry Jack’s staff perks include staff food discounts, service recognition, access to employee assistance programs and heaps of workplace flexibility.

Responsibilities

This role is responsible for designing and delivering a company-wide capability and learning strategy to enhance operational excellence and embedding a high-performance culture. Key duties include shaping the Employee Value Proposition (EVP), developing career pathways, leading recognition programs, and overseeing engagement systems and insights.