SALARY - £58,883 RISING TO £59,981 AFTER SUCCESSFUL COMPLETION OF INDUCTION AND PROBATION

Are you passionate about adult social care?
Are you an inspirational leader?
Do you thrive in a fast paced environment?
Do you want to make a real difference to people’s lives?
If you have answered yes to these questions, you may be who we are looking for.
We’ve got an ambitious strategy to deliver in the coming years and are excited to be recruiting to this role as part of our senior leadership team. We are looking for an enthusiastic and inspiring Head of Care who can help unlock those opportunities and continually develop our services.
About you

You will

• be an inspirational leader, who is a role model for outstanding, personalised support and has a passion for providing support that meets and exceeds our internal quality standards and those of our regulators.
• be experienced in managing registered services and have experience in a senior management role.
• have a ‘hands on approach’ – we expect our Head of Care to be visible within our services and approachable to all members of the team.
• lead a culture of equality, diversity, inclusion, and flexible working where everybody can thrive, succeed, and contribute.
• be a confident and experienced leader of change.
• be creative, flexible and innovative.
• you will be self-motivated and confident and embrace challenges by looking for positive outcomes.
• work to protect people’s rights to live in safety, free from abuse and neglect in line with internal and local Safeguarding Adults policies and procedures.
• be a team player and be skilled at supporting others.
• be able to develop and role model excellent relationships and collaboration with external stakeholders including commissioners, people’s circles of support and regulators, ensuring Persona’s reputation is highly regarded.
• have experience in auditing and ensuring that actions plans are created and achieved.
• be confident with technology and able to support the implementation of care planning software.
• be a collaborator who can work in partnership with colleagues across the leadership team.

To be successful in this role you must have:

• senior operational experience in health and social care, with experience of leading and managing within the sector.
• operational experience of managing dispersed services and staff teams.
• Level 5 or equivalent professional/management qualification.
• experience of budget management.
• experience of being a CQC registered manager and being involved in regulatory inspections.
• experience of supporting and managing registered managers.
• experienced and confident in the use of ICT systems and equipment including but not limited to: Microsoft 365, Word, Outlook, Excel and PowerPoint, care management software, technology enabled care solutions.

No one will meet every single desired qualification. If your experience looks a little different from what we’re saying and you think you can bring value to the role, we’d love to learn more about you!
About the role
As head of care you will be working alongside the director of care and the current head of care, ensuring services are compliant and ensuring delivery of quality services to people receiving support. Your role will involve enabling and supporting services across the business to be delivered in line with Persona values. You will ensure that services being delivered to people we support are safe, caring, effective, responsive and well-led. Bringing about change, being consistent, leading by example and always maintaining a focus on quality.
For this role you will have a strong understanding of regulatory compliance and be able to identify concerns and act to resolve these quickly and effectively.
This role is a permanent position.
About us
Persona supports people with learning disabilities and older people within Bury, Greater Manchester. We provide a range of services for adults across days, stays and lives. These services are very diverse and offer a unique and exciting opportunity to empower the people in receipt of support. Persona is a local authority trading company and as such plays a significant role in the delivery of social care in Bury; we are a strategic partner of Bury Council and a member of the Bury Integrated Care Partnership and we operate on a not for profit basis. We are a values led organisation and embed this in to all we do. We believe that great support comes from a great workforce and put strong emphasis on building the right team to deliver our services.
Further information about the role can be found in the job description and candidate pack.
In return for your contribution we will support you throughout your career -
We provide a wide range of employee benefits, career development and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.
Persona is committed to being an inclusive employer and recognises the value of having a diverse workforce that reflects the communities we serve.
We welcome applications from all people, irrespective of their personal characteristics or circumstances, and appointments are made objectively based upon talents, abilities and experience.
Where possible, we will support employees to work flexibly or with adjustments, so that they can perform to their best ability. We are committed to providing a working environment where all employees are treated with dignity and respect, and where individual skills and life experiences are valued.
Please note
Satisfactory disclosure at the appropriate level under the Disclosure and Barring Service is required prior to appointment.
If this sounds like the role for you:
Please complete the attached form, including your CV and a supporting statement of your choice demonstrating why you think the role, and Persona, are the next career step for you, – no more than 1 side of A4 if written, 5 slides if PowerPoint or 5 minutes if video footage.
Deadline for applications is Sunday 31 August 2025 with interviews being held at Persona Care and Support on Monday 15 September 2025.

To be successful in this role you must have:

• senior operational experience in health and social care, with experience of leading and managing within the sector.
• operational experience of managing dispersed services and staff teams.
• Level 5 or equivalent professional/management qualification.
• experience of budget management.
• experience of being a CQC registered manager and being involved in regulatory inspections.
• experience of supporting and managing registered managers.
• experienced and confident in the use of ICT systems and equipment including but not limited to: Microsoft 365, Word, Outlook, Excel and PowerPoint, care management software, technology enabled care solutions