Head of Claims Management at Allianz Global Corporate & Specialty SE

, , Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

0.0

Posted On

16 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Claims Management, Leadership, Organizational Skills, Cost Reduction, Performance Monitoring, Quality Control, Insurance Regulations, Process Optimization, Collaboration, Continuous Improvement, Computer Literacy, Team Motivation, Strategic Implementation, KPI Setting, Operational Standards

Industry

Financial Services

Description

What you do: Lead the Claims management department and report directly to the COO. Lead and optimize the claims management process to align with business objectives. Supervise the entire claims handling process, ensuring efficiency and compliance. Collaborate with internal departments and external partners to resolve complex claims. Propose and implement strategies to reduce costs and improve processing times. Set, monitor, and report on performance KPIs to ensure targets are met. Enhance operational rules, processes, and standards for claims management. Develop and operate a performance setting and monitoring system for claims. Ensure adherence to industry regulations and company standards. Drive continuous improvement initiatives and support projects beyond daily responsibilities. Oversee quality control measures to maintain high standards in claims management. What you bring: Higher education degree. Minimum of 5 years of experience in claims. Proficiency in English. Strong computer literacy. Excellent leadership and organizational skills, with a focus on motivating teams. Familiarity with insurance regulations and specific claims liquidation requirements. Experience in developing and operating performance setting and monitoring systems for claims. What we offer Offer a hybrid work model balancing in-person collaboration and remote work. Provide a comprehensive compensation and benefits package, including bonuses, pension, health insurance, employee shares, and discounts. Support lifelong learning through career development, digital learning programs, and international mobility, fostering innovation and empowerment. Present excellent career opportunities in insurance, asset management, and banking, with active communication across Allianz Group and key functions. 85216 | Customer Services & Claims | Management | Allianz Executive | Allianz Bulgaria | Full-Time | Permanent

Responsibilities

Lead and optimize the claims management process while ensuring efficiency and compliance. Collaborate with internal departments and external partners to resolve complex claims and drive continuous improvement initiatives.