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็Head of Claims (Non Life Insurance) at Thai Group Holdings

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

0.0

Posted On

28 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Claims Strategy, Severity Management, Fraud Identification, Subrogation, Salvage, Reinsurance, Supplier Management, OIC Regulatory Compliance, P&L Accountability, Motor Claims, PCM Lines, Cost Containment, Leakage Control, Technical Escalation, Operational Discipline, Leadership

Industry

Financial Services

Description

Job Description Set and execute the claims strategy, driving combined ratio and severity performance in line with board-approved targets Lead 100-plus professionals through a layer of senior managers, building a high-performance culture defined by technical quality and operational discipline Serve as the final technical escalation point for complex, high-value, and disputed claims, and govern the claims authority matrix across all lines Drive claims cost containment through rigorous severity management, repair benchmarking, medical fee governance, and early intervention strategies Establish a structured fraud and suspicious claims identification capability, with clear referral protocols and triage processes to contest or decline where the evidence supports it Own the recoveries programme across subrogation, salvage, and reinsurance, with clear targets embedded across the team Manage the full supplier ecosystem including garages, assessors, loss adjusters, and legal panel firms, driving quality and cost performance Ensure full OIC regulatory compliance and act as the primary point of contact for supervisory engagement on claims matters Experience 15-plus years in non-life claims, with 8-plus years in senior claims leadership with P&L accountability Deep technical expertise in Motor (CMI and VMI) claims, with breadth across PCM lines Proven track record managing large, multi-discipline claims functions through senior managers Demonstrable results in claims cost containment, severity reduction, and leakage control Experience managing recoveries, supplier networks, and reinsurer relationships on claims matters

Responsibilities

Lead a large team of claims professionals to execute strategies that drive combined ratio and severity performance. Manage the full supplier ecosystem and ensure strict OIC regulatory compliance while overseeing fraud identification and recoveries.