Job Title: Head of Clinical Operations
Location: London Bridge, SE1
Term: Full-Time, Permanent
Salary: Competitive + Benefits (Private Medical, Private Dental, Pension, 25 days Annual leave plus bank holidays & Many more)
Richmond Pharmacology are an early phase Clinical Research Organisation (CRO), where we are conducting pioneering early phase healthy participants and patient participant trials. Our experienced and world-renowned team, our central London location and our global reach contribute to making Richmond Pharmacology an exciting and dynamic place to work.

SKILLS AND EXPERIENCE:

• BSc or above in Life Sciences or related area
• Extensive experience in clinical operations within a CRO, pharma, or clinical trials unit.
• Proven track record of managing cross-functional clinical teams and delivering high-quality clinical studies.
• In-depth understanding of ICH-GCP, MHRA regulations, and clinical trial processes.
• Strong leadership, interpersonal, and communication skills.
• Proficient in clinical systems and dashboards for operational tracking and KPI reporting.
• Experience in capability assessment, staff training, and clinical competency programs.

THE ROLE:

The Head of Clinical Operations holds overall accountability for the effective functioning and strategic oversight of the Clinical Operations department. This includes monitoring departmental performance, managing resourcing, ensuring the team is capable and motivated, maintaining effective documentation, proactively addressing issues, and ensuring appropriate escalation when necessary.
Working in close collaboration with fellow operational Heads of Department, the role is key to optimising study delivery processes while minimising operational burden.