Head of Commercial, Sales & Membership | Dubai Job Post at Fit Staff Recruitment Agency

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

20 Apr, 26

Salary

25000.0

Posted On

20 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Commercial Strategy, Membership Acquisition, Sales Performance, Corporate Partnerships, B2B Growth, Retail Revenue, Financial Acumen, Leadership, Team Development, Performance Culture, Market Positioning, Data Analysis, Negotiation Skills, Customer Retention, Product Innovation, Communication Skills

Industry

Human Resources

Description

We are recruiting an experienced Head of Commercial, Sales & Membership on behalf of a premium, multi-site fitness business in the UAE. This is a senior leadership role responsible for driving membership growth, commercial optimisation, corporate partnerships, and revenue performance across new and existing locations. This opportunity suits a commercially sharp, results-driven leader with strong UAE fitness industry experience and a proven track record in membership-based business models. Role Overview: The Head of Commercial, Sales & Membership is a critical leadership position within the senior management team. You will own end-to-end commercial performance, including membership acquisition and retention, sales strategy, corporate partnerships, retail revenue, and commercial planning for new site launches. Key Responsibilities: Commercial Strategy & Expansion: - Build and execute a scalable commercial strategy to support business growth and expansion - Lead commercial planning for new gym launches, including presales strategy, pricing, category mix, and local market positioning - Forecast demand, membership ramp-up, and commercial viability for upcoming locations - Identify new revenue streams and commercial opportunities - Collaborate closely with Finance on budgets, forecasts, ARPM targets, and revenue KPIs Membership & Sales Performance: - Own membership acquisition, conversion, and retention across all branches - Design and manage a performance-driven sales system with clear KPIs and reporting - Strengthen retention programmes, member journey touchpoints, and lifetime value - Ensure premium service standards are embedded throughout the sales and membership journey Corporate Partnerships & B2B Growth: - Develop and grow corporate partnerships and B2B revenue streams - Lead negotiations for corporate memberships, sponsored seats, and partnership activations - Identify and close strategic collaborations that enhance brand reach and commercial value Retail & Ancillary Revenue - Lead commercial optimisation of retail and ancillary revenue streams - Drive category development, product innovation, pricing strategy, and brand collaborations - Improve profitability and stock efficiency across retail and F&B outlets Data, Reporting & Commercial Accountability: - Own group-wide commercial dashboards, KPIs, and reporting - Analyse sales trends, membership mix, and revenue per member - Deliver monthly commercial insights to senior leadership - Ensure transparent, accountable commercial performance across all sites Leadership & Culture: - Build, mentor, and develop a high-performing commercial and sales team - Lead with energy, accountability, and a strong performance culture - Collaborate cross-functionally with Operations, Marketing, HR, and Finance Candidate Requirements: - 5–10 years’ leadership experience in fitness, health club, hospitality, or membership-based businesses - Proven success managing multi-site commercial operations - Strong background in membership sales models - Experience developing corporate partnerships and B2B solutions - Solid financial acumen with P&L understanding - Excellent communication skills and professional English proficiency - UAE-based candidates only (UAE fitness / gym experience essential) Ideal Personality Traits: - Commercially sharp and business-focused - Results-driven with high accountability - Entrepreneurial mindset, comfortable in growth environments - Inspirational, hands-on leader - Passion for fitness, lifestyle, and performance Package & Benefits: - Total package: Up to AED 25,000 - Commission structure: TBC - Bonus scheme: TBC - Employment visa provided before joining - Medical insurance - 30 calendar days annual leave + UAE public holidays - Paid annual flights as per company policy - Free gym membership - 5 working days per week - Flexible working hours required

Responsibilities

The Head of Commercial, Sales & Membership will drive membership growth and oversee commercial performance across multiple locations. This includes developing sales strategies, managing corporate partnerships, and optimizing retail revenue streams.