Head of Consumer & SMB Platforms at Valley Bank

Morristown, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Banking Technology, Digital Platforms, Data Integration, Technology Transformation, Platform Migrations, Team Leadership, Strategic Roadmaps, Customer Mindset, Regulatory Compliance, Agile Methodologies, Product Development, Third-Party Relationships, Web Applications, Mobile Applications, Loan Origination Systems, Data Engineering

Industry

Banking

Description

Responsibilities include but are not limited to: * Develop and execute on a strategic roadmap for the technology platforms for the Consumer and Small Business segment of the bank * Oversee the development and management of origination and online banking platforms (internal and third party), to drive competitive data-driven onboarding and digital banking experiences * Partner with data engineering and data science teams to drive integration between operational and analytical platforms to enable AI-driven customer experiences and deep customer insights * Manage loan origination systems, streamlining processes and enhancing efficiency to reduce friction in the loan origination process * Collaborate with cross-functional teams, including product management, marketing, technology, data-analytics, risk/compliance, information security to ensure cohesive and integrated platform solutions * Foster a customer-centric mindset within the team, prioritizing user experiences and customer satisfaction * Lead and mentor a team of professionals, providing guidance, support, and development opportunities to enhance team performance and growth * Stay abreast of industry trends and actively use benchmarks to maintain competitive customer experiences and efficient use of technology platforms * Ensure compliance with regulatory requirements and industry standards, maintaining the highest level of integrity and trust in all platform operations Qualifications Required Skills: * Deep understanding of banking technology, digital platforms, and data integration * Prior experience with leading technology transformation projects, platform migrations and integrations within a distributed platform ecosystem * Ability to influence executive leadership and to operate independently * Proven experience in leading teams and developing strategic roadmaps for business architecture, preferably in a banking or financial services environment * Strong customer mindset with a focus on enhancing user experiences * Knowledge of bank regulatory requirements and industry standards. Required Experience: * Minimum of 10 years of experience leading the implementation and management of banking technology platforms * Bachelors Degree in technology or data-centric discipline (Computer Science, Engineering, Information Systems, Data Engineering) * Demonstrated prior experience in both iterative/agile and traditional project/product development methodologies * Demonstrated experience in leading third-party relationships for key platforms * Demonstrated working knowledge of functional and non-functional testing of web and mobile applications (both customer-facing and employee-facing) * Minimum of 5 years of experience leading product and platform teams Preferred Experience: * Master's degree in a technology or data-centric discipline

Responsibilities

The Head of Consumer & SMB Platforms will develop and execute a strategic roadmap for technology platforms in the Consumer and Small Business segment. This role involves overseeing the development of online banking platforms and enhancing customer experiences through data-driven insights and integration with AI technologies.