WHY JOIN US?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

WHAT’S THE ROLE?

Join us as Head of Strategy, Segmentation & Insights and play a key role in shaping the future of our Consumer Division. You’ll lead data-driven strategies, drive personalisation at scale and influence executive decisions to deliver meaningful customer outcomes.

RISK ACCOUNTABILITY

• Embed strong consumer and risk culture across the team.
• Manage internal/external incident reporting and regulatory breach handling.
• Apply controls to ensure data quality, secure storage and ethical usage.
• Oversee operational, compliance, conduct, and financial crime risks including AML/CTF measures.
• Implement business continuity and disaster recovery plans as needed.