SKILLS, KNOWLEDGE AND EXPERTISE

• Degree in Computer Science, Information Technology, or related field
• 10+ years of progressive IT leadership experience, including significant hands-on technical background and demonstrated trajectory of increasing responsibility
• Experience in high-growth, Agile, or software/SaaS-driven environments is highly desirable
• Ability to transform IT teams from reactive support functions to strategic business partners
• Strategic thinking capabilities with demonstrated experience developing and implementing technology roadmaps
• Exceptional stakeholder management skills with the ability to build relationships, influence decisions, and communicate effectively at all levels
• Deep technical expertise in cloud services (AWS, Azure), enterprise infrastructure, and modern security frameworks
• Experience leading service transformation initiatives with measurable improvements in user satisfaction
• Track record of successfully mentoring and developing technical teams, with both management and hands-on coaching abilities
• Strong understanding of modern IT service management frameworks and best practices
• Experience with enterprise tools such as O365, Cisco, Palo Alto, and relevant cloud/security platforms
• Background in implementing data and AI initiatives to enhance internal operations is desirable
• Relevant certifications such as CISSP, ITIL, PMP, or cloud architecture credentials are highly valued

THE ROLE

Reporting to our GM of Platforms, who oversees both internal and external systems (including our SaaS offerings), the Head of Corporate IT will lead our internal IT function through a strategic transformation while delivering exceptional service to our global team. This key leadership role combines strategic vision with technical execution, as you’ll develop and implement our internal business systems roadmap while leading a team of helpdesk support specialists and cloud/infrastructure engineers.
As a member of our technology leadership team, you’ll collaborate closely with the GM of Platforms and CTO to ensure alignment between our internal technology capabilities and broader business objectives. This role demands a strategic thinker who can also roll up their sleeves to mentor and elevate the technical capabilities of their team, fostering a culture of service excellence and continuous improvement.