Head of CRM for iGaming company in Limassol at Next Job Abroad

Limassol, Cyprus, Cyprus -

Full Time

Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

0.0

Posted On

20 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

CRM Strategy, Team Management, Process Optimization, Quality Assurance, Compliance, Performance Monitoring, Communication Skills, Operational Leadership, Workflow Management, Technology, Automation

Industry

Human Resources Services

Description

We are hiring on behalf of our client, a fast-growing international company in the sports betting and iGaming industry. They are dedicated to delivering best-in-class player experiences through highly personalized and data-led CRM strategies. As they continue to scale globally, our client is looking for an experienced Head of CRM to join their team in Cyprus. This is a senior leadership role, taking over from the current leader who is moving into a new internal position. You will be responsible for leading a large team of CRM Executives and Team Leads, driving operational excellence, and ensuring the flawless execution of CRM campaigns across multiple markets. Tasks Operational Leadership – Oversee the execution of CRM strategy, ensuring timely, accurate, and high-quality campaign delivery across regions and brands. Step in when needed to support the team in high-pressure situations. Team Management – Lead, mentor, and develop a diverse team of CRM Executives and Team Leads, fostering a collaborative, high-performance culture. Process & Structure – Define, document, and optimize operational processes to scale efficiently and maintain compliance. Quality Control – Implement QA standards, review loops, and checklists to guarantee campaigns are always accurate, compliant, and impactful. Technology & Automation – Leverage CRM platforms and automation tools to improve efficiency and campaign performance. Workflow Management – Own planning, capacity, and prioritization across multiple projects, balancing short-term delivery with long-term improvements. Requirements 6+ years of CRM or marketing operations experience, with proven leadership in execution-heavy environments. Strong people leadership skills with experience managing multi-level teams. Process-oriented mindset with expertise in workflow design and optimization. Solid background in quality assurance, compliance, and performance monitoring. Excellent communication skills to keep teams aligned and stakeholders informed. Benefits Relocation to Cyprus with full relocation support. Join a fast-growing, innovative company in the sports betting and iGaming industry. Lead high-impact CRM projects that directly shape the future of sports promotions. Real opportunities for career growth in a dynamic, data-driven environment. Competitive salary + performance-based bonuses. Comprehensive medical insurance and wellness perks. Work with international teams and expand your expertise globally.

Responsibilities

You will lead a large team of CRM Executives and Team Leads, driving operational excellence and ensuring the flawless execution of CRM campaigns across multiple markets. Oversee the execution of CRM strategy, ensuring timely, accurate, and high-quality campaign delivery across regions and brands.