Are you passionate about making a difference in the NHS? Do you have the expertise to lead a dynamic team in delivering top-tier customer engagement and business development? If so, the North of England Commercial Procurement Collaborative (NOECPC) has an exciting opportunity for you!
We are seeking a motivated and experienced individual to join our team as the Head of Customer Engagement and Business Development, based in Sheffield. This pivotal role will see you leading a dedicated team to deliver expert NHS Procurement-focused customer engagement to procurement professionals in NHS Member and non-member and other public sector organisations

ABOUT US:

NOECPC is renowned for its commitment to excellence in procurement within the NHS. We pride ourselves on providing innovative solutions and cutting-edge category expertise and framework solutions that empower our colleagues to achieve the best outcomes for their organisations and the wider NHS.

As the Head of Customer Engagement and Business Development, you will be at the forefront of developing and implementing a comprehensive customer engagement and business development strategy. Your key responsibilities will include:

• Leading a team of customer engagement and business development specialists.
• Developing and implementing strategies to enhance customer engagement and satisfaction.
• Managing key customer and stakeholder relationships at all levels including ICS.
• Driving continuous improvement in service delivery.
• Being the face of NOECPC at events and in the media.
• Collaborating with stakeholders including category procurement colleagues to identify and drive framework growth in spend under management.

• Leading a team of customer engagement and business development specialists.
• Developing and implementing strategies to enhance customer engagement and satisfaction.
• Managing key customer and stakeholder relationships at all levels including ICS.
• Driving continuous improvement in service delivery.
• Being the face of NOECPC at events and in the media.
• Collaborating with stakeholders including category procurement colleagues to identify and drive framework growth in spend under management