Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Head of Customer Experience at Broadacres

ND2, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 25

Salary

80159.0

Posted On

23 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Experience

Industry

Outsourcing/Offshoring

Description

HEAD OF CUSTOMER EXPERIENCE

Are you passionate about customer experiences and delivering high-quality housing & support services?
We are seeking a dedicated and dynamic Head of Customer Experience to lead the delivery of our Customer Experience approach across our housing & support services.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

KEY RESPONSIBILITIES:

Lead the neighbourhood management, income collection, anti-social behaviour, extra care, and supported housing services to ensure all customers receive exceptional service.
Ensure compliance with the Regulator of Social Housing (RSH) regulatory framework.
Develop and implement tailored services to meet the diverse and changing needs of our customer base.
Lead a team focused on achieving equitable outcomes for every customer interaction.

Please submit your CV and a supporting statement outlining your suitability for the role.

CLOSING DATE: 5pm on 19 September 2025
INTERVIEWS: Week Commencing 29 Septembe