YOUR MISSION

• Drive operational excellence : Ensure efficient, scalable, and compliant operations that deliver exceptional customer experiences and support business growth.
• Foster a high-performing team: Lead our diverse operations team, providing guidance on best practices, tools, and methods. Prioritize sufficient time for sparring and feedback, fostering a culture of continuous learning and improvement.
• Process and structure: Establish efficient processes and structures to ensure that the team can work effectively and make data-informed decisions.
• Stakeholder management: Act as the primary point of contact for operations-related discussions with internal stakeholders, customers and business development partners. Earn and maintain trust across all levels of the organisation.
• Customer Advocate: Understand and advocate for our customers within the organisation, using customer feedback and data to make strategic product decisions.

ABOUT US

Banxware is Europe’s leading embedded finance provider, empowering platforms to offer tailored lending solutions to small and medium-sized businesses (SMEs). We partner with a wide range of platforms where SMEs generate revenue, including payment and POS providers, eCommerce marketplaces, and shop software vendors. Additionally, we collaborate with platforms aggregating multiple SMEs, such as neo banks, logistics providers, cash management platforms, and more. Our innovative solutions are trusted by top-tier companies like Qonto, Deutsche Bank (FYRST), Agicap, and JustEat Takeaway (Lieferando). From day one, we’ve operated on an international scale, and we’re proud to embrace a global mindset in everything we do

Please refer the Job description for details