Head of Data Analytics at Chargeflow

Modiin-Maccabim-Reut, Center District, Israel -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Platform Leadership, Data Strategy, Data Infrastructure, Data Pipelines, Data Warehouse, Data Quality, Metrics Definition, Decision Intelligence, Product Data Insights, Operational Analytics, Team Building, Data Governance, Fintech Data, Payments Data, High-Growth Scaling, Modern Data Stacks

Industry

Financial Services

Description

Welcome to Chargeflow Chargeflow is building the operating system for chargeback management. We help merchants automatically fight and recover disputed payments, reducing revenue loss and operational overhead. Our platform processes large volumes of payment and dispute data across merchants, payment processors, and financial systems. As Chargeflow scales its platform and customer base, data becomes one of the company’s most strategic assets - powering better products, smarter decisions, and operational efficiency. Who We're Looking For - The Dream Maker We are looking for a Head of Data Analytics to build and lead the company’s data platform and data strategy. The Head of Data will own Chargeflow’s entire data platform, research, and data strategy. This includes building the data infrastructure that powers the company, establishing reliable company-wide metrics, enabling data-driven decision making, and turning Chargeflow’s dispute and payments data into a long-term product advantage. This is a foundational leadership role responsible for making data a core capability across the organization. The Head of Data Analytics will work closely with Product, Engineering, Operations, and Leadership to ensure data becomes a central part of how the company builds products and runs the business. Your Arena Data Platform and Architecture - Design and lead the development of Chargeflow’s modern data infrastructure: Building scalable data pipelines across product, payments, disputes, and internal systems Developing a centralized data warehouse as the company’s single source of truth Ensuring data quality, reliability, and observability Establishing data governance and best practices Company Metrics and Decision Intelligence - Define and standardize the core metrics used across the company: Establishing a consistent metrics framework across product, revenue, and operations Building dashboards used by leadership and operational teams Ensuring reliable and accessible reporting across the organization Supporting data-driven decision making at the leadership level Product Data and Insights - Partner with Product and Engineering to leverage Chargeflow’s unique dispute and payment data: Identifying patterns and insights across disputes and recovery performance Enabling data-driven product development Supporting predictive capabilities and automation in dispute management Helping build product features powered by data insights Operational Intelligence - Provide visibility and insights into dispute operations and business performance: Building operational analytics dashboards Supporting forecasting and capacity planning Identifying automation opportunities Improving operational performance through data insights Building the Data Organization - Build and lead the company’s data team: Hiring and managing data engineers, analytics engineers, and analysts Establishing strong data culture and best practices Enabling teams across the company to use data effectively Ensuring data privacy, security, and governance standards What Success Looks Like - Within the first 12–18 months: Chargeflow operates from a trusted company-wide data platform Leadership and teams rely on consistent and reliable metrics Product teams leverage dispute data to build data-powered features Operational performance becomes clearly measurable and optimized A strong Data organization is established and growing Requirements We are looking for a leader who has built and scaled data capabilities in high-growth technology companies. Ideal candidates typically have: 8+ years of experience in data, analytics, or data infrastructure leadership Experience building and scaling data platforms in high-growth startups Strong understanding of modern data stacks and architecture Experience partnering closely with Product and Engineering Experience building and leading data teams Strong business judgment and ability to translate data into strategic insights Experience with fintech, payments, or high-volume transaction data is a strong advantage. What Makes This Role Unique This role offers the opportunity to build the data foundation of a fast-growing fintech company. The Head of Data will play a central role in: Turning dispute and payment data into product differentiation Building the systems that power company-wide decision making Shaping how Chargeflow uses data as it scales globally This is a high-impact leadership role with significant ownership and influence across the company. Our Story Chargeflow is a leading force in fintech innovation, tackling the pervasive issue of chargeback fraud that undermines online businesses. Born from a deep passion for technology and a commitment to excel in eCommerce and fintech, we've developed an AI-driven solution aimed at combating the frustrations of credit card disputes. Our diverse expertise in fintech, eCommerce, and technology positions us as a beacon for merchants facing unjust chargebacks, supported by a unique success-based approach. Backed by $49M led by Viola Growth, OpenView, Sequoia Capital and other top tier global investors, Chargeflow has embarked on a product-led growth journey. Today, we represent a tight-knit community of passionate individuals and entrepreneurs, united in our mission to revolutionize eCommerce and fight against chargeback fraud, marking us as pioneers in protecting online business revenues.

Responsibilities

This foundational leadership role involves building and leading the company’s data platform and defining the overall data strategy, which includes designing modern data infrastructure and establishing reliable, company-wide metrics. The Head of Data will partner across Product, Engineering, and Operations to transform dispute and payment data into a strategic product advantage and drive operational efficiency.