Thanks for stopping by! We’re Doctor Care Anywhere: a leading digital platform, with a clear vision to be the primary care provider of choice for digital healthcare – and that all starts with our brilliant team.
We are the UK’s largest private provider of telehealth services. We work with insurers, healthcare providers and corporate customers to provide healthcare services to more than 2 million patients every year. From doctors and designers to software developers and marketers – we’re proud of our people, who love working together to enhance patient experiences for the better. It’s why every year, we help over 2 million people speak to a GP or ACP by video or phone, anywhere in the world.
Our story started back in 2013, and as we continue to grow, we’re looking for the very best talent to help us achieve our ambitious goals. If you’re highly motivated and would love to work with us as we continue to grow, then we would love to hear from you
Your next role: The Head of Data & Business Intelligence is a strategic leadership role responsible for developing and implementing the organization’s BI strategy, ensuring it aligns with business goals and drives data-driven decision-making. This role involves overseeing data governance, managing a team, and fostering a data-driven culture. Key accountabilities include developing BI tools and platforms, identifying and tracking KPIs, and ensuring accurate reporting of business metrics.
Salary Banding: £95,000 – £110,000 per annum, depending on experience
Working Pattern: Hybrid, with approximately 2 days per week in the office
Application Deadline: Friday 27th June, 10am

REQUIREMENTS

• Develop and Implement BI Strategy: Creating a comprehensive BI plan that aligns with the organization’s overall objectives professionals.
• Build and evolve a cohesive BI strategy aligned with organisational goals, ensuring a single source of truth for metrics and KPIs.
• Engage functional leaders (e.g., Operations, Product, Finance, Clinical, Marketing) to understand their data needs and deliver tailored insights that support strategic and operational decision-making.
• Expand and standardise use of Power BI across the organisation, ensuring ease of access, intuitive dashboards, and high visual quality.
• Deliver analytical outputs that go beyond reporting—embedding predictive analytics, benchmarking, and performance trends into functional decision-making
• Data Governance: Establish and enforce data governance policies to ensure data quality, security, and compliance.
• Data Visualization :Drive the adoption of data visualization tools and best practices across the organization.
• KPI Identification & Tracking: Collaborate with cross-functional teams to identify and track key performance indicators.
• Reporting & Analysis: Ensure accurate and timely reporting of business metrics and provide insightful analysis to stakeholders.
• Technology & Infrastructure: Oversee the selection and implementation of BI tools, platforms, and data warehouse architecture.
• Collaboration & Communication: Work with diverse teams, including IT, finance, and marketing, to understand business needs and deliver BI solutions.
• Data Literacy: Foster a data-driven culture by promoting data literacy and providing training to employees.
• Innovation: Explore and implement new data analytics techniques and technologies, including AI, to drive business innovation.

KEY ACCOUNTABILITIES:

• Strategic Vision: Develop and communicate the BI vision and strategy to senior management and stakeholders.
• Team Leadership:Lead and motivate the BI team, ensuring they have the resources and support needed to succeed.
• Data Quality & Security: Ensure the integrity and security of data assets, adhering to data governance policies.
• Business Value: Identify and deliver BI solutions that provide tangible business value and drive decision-making.
• Continuous Improvement: Identify areas for improvement in the BI process and implement changes to enhance efficiency and effectiveness.
• Stakeholder Management: Effectively communicate with stakeholders at all levels of the organization, including C-suite, to ensure alignment and support for BI initiatives.
• Budget Management: Manage the BI budget and ensure resources are used effectively.
• Compliance: Ensure the BI function complies with relevant regulations and industry standards.

Please refer the Job description for details