Head of Department, Advisory, Resource and Consultancy Centre (ARCC) at SINGAPORE NATIONAL EMPLOYERS FEDERATION
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

03 Dec, 25

Salary

9700.0

Posted On

03 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Stakeholder Engagement, Multiple Disciplines, Budget Management, Strategic Initiatives

Industry

Human Resources/HR

Description

REQUIREMENTS

  • Qualifications in Business, Law, Human Resource, or related field; postgraduate qualifications are an advantage.
  • At least 10 years of leadership experience in consultancy, project management, or workplace/workforce transformation.
  • Basic working knowledge of Singapore’s employment laws.
  • Demonstrated success in leading large-scale strategic initiatives and delivering measurable outcomes.
  • Proven ability to collaborate and manage high-performing teams across multiple disciplines.
  • Excellent stakeholder engagement and relationship-building skills.
  • Financially astute with experience in budget management and grant administration.
Responsibilities
  • Strategic Leadership: Formulate and execute strategies for ARCC to deliver integrated advisory, resource and workplace/workforce consultancy services aligned with SNEF’s mission.
  • Service Excellence: Track and augment the provision of advisory and consultancy services covering workplace and workforce transformation, employment law, HR best practices, ensuring high standards of delivery.
  • Innovation & Digitalisation: Champion the design and implementation of ARCC’s virtual resource centre, AI-driven chatbot solutions, and digital platforms to improve efficiency, accessibility, and employer self-help.
  • Research & Knowledge Development: Collaborate with the SNEF Research Centre and external experts (when needed) to generate insights, case studies, and HR playbooks to reinforce SNEF’s thought leadership and support progressive employment practices.
  • Programme & Grants Management: Collaborate with the SNEF Grants Management Office to ensure effective provision of one-stop services guiding employers in navigating workforce and workplace schemes managed by SNEF.
  • Cross-functional Collaboration: Work closely with other SNEF departments to integrate ARCC initiatives and deliver holistic workplace and workforce transformation.
  • Stakeholder Engagement: Build and sustain partnerships with government agencies (e.g., MOM, WSG, HPB), unions, industry stakeholders, and external consultants to strengthen SNEF’s advocacy and employer support role.
  • External Representation and Outreach: Represent SNEF and ARCC in forums and industry dialogues, advocating employer perspectives on workplace and workforce transformation and policies; and promoting SNEF workplace and workforce programmes.
  • Performance Management: Define and monitor KPIs, including advisory volumes, case study publications, employer engagements, and digital adoption milestones, ensuring accountability and measurable outcomes.
  • Resource & Talent Management: Oversee the ARCC budget (~$3.7m over 3 years) and cultivate a multidisciplinary network of consultants, researchers, IT specialists and grants officers, fostering a culture of excellence and innovation.
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