Mō te tūranga | About the Role
This is a pivotal senior leadership position within the Digital team driving for high performance of Westpac’s critical digital distribution channels. The role is accountable for the strategic direction, management and performance of the digital channels that serve our consumer customers. The role also holds enterprise-wide responsibility for the strategic direction and performance of Westpac’s mobile app banking experiences.
You will lead the vision, scope, business and customer requirements and ongoing evolution of Westpac’s digital experiences within your remit, ensuring they deliver exceptional value and usability for our customers, as well driving business efficiencies for the bank.

Nā tāu rourou | What will you bring?

• More than 10 years of exceptional experience in a similar role designing, building, managing and optimising mobile app experience.
• Demonstrable experience driving distribution channel outcomes
• A deep understanding of core business processes and associated technical solutions
• A data-hungry problem solver who is uncomfortable with the status-quo
• A natural story-teller with strong leadership credentials to drive continuous improvement in a matrix-based organisation
• Strong experience formulating and implementing strategy

Westpac Hei Wāhi Mahi | Working at Westpac

In addition to immersing yourself in a supportive team environment, you’ll receive some great job perks and benefits including:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Growth and development – we provide opportunities for development and promote internal mobility
• Recognition - we recognise and reward our star performers
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai ināianei! | Apply Now!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Mahi tahi tātou, kaha ake tātou | Together Greater
Applications close:
1 July 202

Please refer the Job description for details