ROLE DESCRIPTION
Live Nation, part of Live Nation Entertainment, is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, e-commerce and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after events.
The Marketing Partnerships department is responsible for commercial brand partnerships across the Live Nation family. Our digital programmes, capabilities and expert execution are a renowned and vital element that make Live Nation a leader in our industry and in the wider sponsorship landscape. The position of Digital Senior Manager is an integral leadership position within this successful and high-performing team.
The Head of Digital Marketing is responsible for the team that works across the entire lifecycle of campaigns – from coming up with brilliant ideas in response to client briefs to successful management and delivery of campaigns that deliver or exceed for our clients. The role requires a detailed knowledge of digital marketing and an expert understanding of social media, alongside strong people leadership and a results-orientated mindset.
WHAT THE ROLE INCLUDES
Oversee the development of high-impact digital concepts and programs for existing brand partners by:
- Partnering with clients and account teams to deeply understand business objectives and desired outcomes
- Leveraging deep expertise in Live Nation’s digital capabilities to maximise product effectiveness
- Guiding the creation of compelling digital solutions that align with key success metrics and eliminate barriers to performance
- Collaborating cross-functionally to ensure client objectives are fully addressed in all proposals and program designs
Support the commercial success of partnerships by:
- Assessing sales proposals and contributing to pitches as needed to ensure strategic alignment
- Promoting the use of self-serve digital resources, keeping digital offerings top-of-mind during pitch and planning phases
- Inspiring the digital team to proactively upsell by leveraging the digital rate card and identifying added-value opportunities
Oversee end-to-end delivery of digital programs, ensuring alignment, efficiency, and measurable impact:
- Maintain team focus while maximising the value of contracted marketing rights and media investments
- Manage the full lifecycle of digital initiatives—from planning and execution to optimisation and reporting
- Engage with stakeholders to resolve ambiguity, address resistance, and drive progress where outputs are lacking
- Proactively troubleshoot delivery challenges, responding with authority and composure to uphold timelines, quality, and budget
- Continuously evolve delivery processes to help brand partners achieve ROI goals and support long-term renewal opportunities
Manage digital freelancers and third-party content production partners to ensure high-quality creative output and efficient delivery:
- Own the relationship with external agencies and creators, guiding creative direction and content production for digital programs
- Review content briefs to ensure clarity, accurate budgeting, and timely execution across all projects
- Uphold creative excellence across all third-party outputs, while identifying and onboarding new talent as needed
- Provide strong leadership and mentorship to the digital team, freelancers, and contractors, fostering a collaborative and high-performing environment
The following attributes determine how the role will be carried out and are required to be a success
- Strategic and commercially astute: Thinks big picture and outcome-focused
- Makes smart trade-offs: Balances quality, cost, speed, and risk to make informed decisions
- Cross-functional partnering: Builds strong working relationships across marketing, product, commercial partners, and external partners
- Team-oriented: Values the contribution of the whole team; encourages diverse perspectives and empowers others
- Resilient in ambiguity: Navigates change and uncertainty without losing direction
- Clear decision-making: Makes timely, confident calls based on data, experience, and stakeholder input
- De-escalates effectively: Handles challenges constructively, with authority and composure
- Data-led: Uses evidence to guide decisions and measure performance rigorously
- Drives delivery: Keeps self and others on track to meet milestones, budgets, and objectives
- Continuously improves: Seeks new ways to optimise campaigns, content, workflows, and team performance
- Stays ahead: Keeps up to date with digital marketing trends, tools, and competitor activity
- Develops others: Actively coaches and grows talent in the team, creating future leader