Job Description:
Join AXA Partners as Our Head of E-Commerce – Lead Innovation & Growth in a Dynamic Senior Role.
AXA Partners is seeking an experienced and motivated Head of E-Commerce to spearhead our online sales strategy and elevate our e-commerce platform in the UK and Ireland. This is a unique opportunity to shape the future of our digital offerings, foster innovation, and deliver exceptional customer experiences.
As the Head of E-Commerce, you will be responsible for leading our e-commerce initiatives, managing a high-performing team, and aligning our digital strategy with overall business goals. You will oversee all aspects of our online platform, from sales growth and marketing campaigns to customer journey optimization and regulatory compliance.

• Develop and execute a comprehensive e-commerce strategy aligned with business objectives to maximize revenue and growth
• Oversee daily operations ensuring a seamless and engaging customer experience
• Manage the P&L for the e-commerce channel, including business case development and resource allocation
• Analyze market trends and customer insights to identify opportunities for expansion
• Collaborate with marketing, IT, and product teams to enhance website functionality and user experience
• Lead digital marketing efforts, including SEO, PPC, email, and social media campaigns, to increase traffic and conversions
• Use data analytics to monitor performance, generate insights, and support decision-making
• Build and develop a high-performing, innovative team through coaching, training, and performance management
• Establish strategic partnerships with third-party vendors to improve capabilities
• Stay informed about industry trends, emerging technologies, and regulatory requirements to maintain competitive advantage
• Ensure compliance with UK & Ireland regulatory standards and adhere to Consumer Duty principles.