Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we are the nation’s fourth facilities-based wireless carrier and a new disruptive force in the market.
Job Duties and Responsibilities
We’re looking for a strategic and driven eCommerce leader to own and grow web sales for Boost Mobile. This role is responsible for optimizing the BoostMobile.com new customer buy flow, my account experience, and mobile app to increase new customer acquisition, existing customer monetization, and conversion performance. You will lead the Boost Mobile eCommerce team and will be responsible for the strategy behind the presentation of BoostMobile.com’s offerings—educating customers about device and service offerings, driving sell-in and conversion. To achieve your goals, you will develop strategies and execute to rapidly iterate and optimize the onsite funnel and marketing tactics in a dynamic competitive environment. You’ll collaborate with teams across product, marketing, operations, and analytics to develop and execute test-and-learn strategies, and use customer insights to shape compelling journeys that turn engagement into revenue. The ideal candidate is a data-savvy storyteller, a strong cross-functional partner, and a relentless optimizer.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Marketing, Business, or related field (or equivalent experience)
• 10+ years in eCommerce for high-traffic digital businesses

SKILLS AND QUALIFICATIONS:

• Proven ability to lead projects and priorities in a fast-paced, results-driven environment
• Strong communicator with a talent for influencing cross-functional stakeholders
• Hands-on experience with tools such as Adobe Analytics, AEM, Adobe Commerce (Magento), Adobe Target, and customer data platforms (CDPs)
• Experience managing teams and driving execution across departments
• Customer-centric mindset with a passion for improving digital experiences
• Willingness to travel up to 10%
  Visa sponsorship not available for this role

• Lead the strategy and execution of ecommerce initiatives
• Accountable for web go to market for new product launches, promotional cadence, and web content
• Drive performance in areas such as device sales and upgrades and “bring your own device” service sales
• Own customer segmentation, personalization, and offer strategy
• Collaborate with cross-functional teams to ensure a seamless, conversion-optimized digital experiences
• Optimize referral traffic destinations in coordination with marketing and customer communication teams
• Own onsite and in-app merchandising, including planning, launching, and iterating content
• Use A/B testing and analytics to drive continuous performance improvements throughout the buy flow
• Monitor daily KPIs and pivot strategies to meet conversion and sales targets
• Champion customer insights to identify friction points and inform creative, data-driven solutions
• Educate stakeholders on digital eCommerce best practices and the nuances of the Boost Mobile sales funnel
• Analyze site metrics, share actionable insights, and advocate for initiatives that increase ROI
  Skills, Experience and Requirements