DESCRIPTION

When you join Exclaimer you will join a global award winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an exciting work culture.

SKILLS, KNOWLEDGE, AND EXPERTISE

• Experience leading agile teams in a delivery-focused environment spanning both Engineering and Product specialists.
• Skilled in coaching engineers and developing high-performing, autonomous teams
• Credible and confident working with stakeholders across Product, Design, and Customer Support
• Background in hands-on software development and working with modern engineering practices
• Comfortable with engineering and team effectiveness tools (e.g. Jira, LinearB, Jellyfish)
• Able to improve delivery flow, team visibility, and continuous improvement practices
• Familiar with CI/CD pipelines, code quality, and scalable tooling
• Clear communicator, able to build trust and alignment across the organisation
• Exposure to SaaS environments, ideally with regular customer-facing releases
• Understands how engineering connects to business value and customer outcomes

• Lead and support agile teams: Guide and enable software engineering teams by creating the right conditions for collaboration, decision-making, and continuous improvement.
• Bring a software development foundation: Apply your background in software engineering to help teams navigate technical challenges and support good development practices.
• Improve systems and workflows: Help administer and integrate tools that support engineering workflows and team visibility. Familiarity with platforms such as Jira, LinearB, and Jellyfish is helpful but not essential.
• Encourage healthy, sustainable delivery: Use practical approaches to support engineering effectiveness. You’ll help teams understand how to measure and improve the way they work—without adding unnecessary process or pressure.
• Support agile ways of working: Draw on your experience with agile methodologies—particularly Scrum and Kanban—to help teams apply these approaches in a way that works for them.
• Nurture team growth and performance: Create a safe environment for individuals and teams to grow, take ownership, and succeed. You’ll support clarity around goals, feedback, and progression.
• Balance delivery with impact: Take a pragmatic view of development activity, helping teams balance effort with value and work through trade-offs with confidence.
• Build relationships across the business: Communicate clearly and constructively with engineers, peers, and stakeholders. You’ll foster trust, invite input, and create alignment.
• Thrive in a fast-moving environment: You’re comfortable working in an Agile SaaS setting where iterative delivery and regular updates are part of the rhythm.