Company Description
Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders

CLOSING DATE: 16TH SEPTEMBER 2025

Please note Rest does not accept speculative resumes from recruitment agencies
Rest will review applications prior to the closing date and may close the role earlier

Job Description

• Join the leadership team within Enterprise Technology & Architecture
• Strategic role leading our enterprise platforms
• Fantastic circular quay offices - Hybrid environment blending work from home and in the office

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.
We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.
Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.
Your role as the Head of Enterprise Systems will provide strategic ownership of Rest’s core corporate application platforms - including Microsoft 365, ServiceNow and line-of-business systems - to enable secure, reliable and high-value digital capabilities for employees and members.
Reporting to the General Manager, Enterprise Architecture & Technology, you will sets the roadmap, guardrails and delivery priorities for enterprise platforms and business-support systems. You will also be the champion for these platforms, proactively engaging with business units to understand their challenges, articulate cohesive solution options and demonstrate the value the combined platform portfolio can deliver.

You will be an inspirational leader, fostering a culture of innovation, agile delivery and customer-centricity, ensuring Rest’s enterprise systems remain fit-for-purpose, scalable and aligned to strategic objectives.

• Set and maintain the multi-year strategy, guardrails and delivery roadmap for Rest’s enterprise platforms – Microsoft 365, ServiceNow and business-support applications – ensuring alignment with organisational objectives and digital-transformation priorities.
• Develop and embed an enterprise-wide platform-management framework, then govern platform performance, security, resilience and licence utilisation, driving continuous optimisation of availability, user experience and total cost of ownership.
• Work closely with the enterprise risk function to identify, assess and treat risks associated with the enterprise-systems portfolio, and take ownership for ensuring residual risk within the function remains inside Rest’s approved tolerance levels at all times.
• Direct the end-to-end delivery pipeline (demand intake, backlog prioritisation, release planning and change execution) to provide timely enhancements, integrations and new capabilities that remove manual effort and uplift productivity.
• Champion data interoperability and automation across platforms, working with Architecture, Cyber Security and Infrastructure teams to reduce digital friction, improve data quality and meet compliance obligations.
• Lead and develop enterprise platform teams, building a high-performing, customer-centric culture that embraces agile ways of working, innovation and continuous improvement.
• Manage strategic vendor and partner relationships (SaaS, professional services, support), negotiating commercial terms and holding suppliers accountable to SLA, KPI and risk requirements.
• Provide expert advice and transparent reporting to senior leadership on platform health, roadmap progress, budget utilisation and emerging technology opportunities, informing investment and risk decisions.

QUALIFICATIONS

• Bachelor’s degree in Information Technology, Computer Science, Information Systems or a closely related discipline (or equivalent professional experience).
• Recognised professional certification in a core platform or service-management domain, highly regarded
• Proven expertise in end-to-end ownership of enterprise application or collaboration platforms (Microsoft 365, ServiceNow, SaaS/LOB systems), with experience in people-leadership guiding multi-disciplinary teams.
• Proven success delivering platform roadmaps, integrations and continual-improvement initiatives using Agile/DevOps practices, alongside strong vendor-management, commercial governance and budget-ownership capabilities.
  Additional Information

Our benefits have been designed so you can tailor your experience with us and include:

• Personal and professional development opportunities
• Hybrid working
• Purchase leave scheme and gender neutral 16 weeks paid parental leave
• Super Contribution Continuation for 12 Months of parental leave
• Linkedin Learning
• Income Protection Insurance
• Rest Excellence awards (peer recognition awards based on Rest’s values and behaviours)
• Rest Stops - meeting free breaks

If you share our values, believe you can help make a difference for our members and want to be part of a leading superannuation fund with a Super culture, please click Apply Now.
Rest is committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion - where people feel welcome, safe to be themselves and inspired to do their best.
We value the different backgrounds, lived experiences and abilities our diverse team brings. We welcome and encourage applications from candidates of all ages, cultural backgrounds, faiths, gender identities, sexual orientations and thinking styles. This includes people with disability, neurodiverse individuals, Aboriginal & Torres Strait Islander peoples and those with disrupted work history due to career or other breaks.

• Set and maintain the multi-year strategy, guardrails and delivery roadmap for Rest’s enterprise platforms – Microsoft 365, ServiceNow and business-support applications – ensuring alignment with organisational objectives and digital-transformation priorities.
• Develop and embed an enterprise-wide platform-management framework, then govern platform performance, security, resilience and licence utilisation, driving continuous optimisation of availability, user experience and total cost of ownership.
• Work closely with the enterprise risk function to identify, assess and treat risks associated with the enterprise-systems portfolio, and take ownership for ensuring residual risk within the function remains inside Rest’s approved tolerance levels at all times.
• Direct the end-to-end delivery pipeline (demand intake, backlog prioritisation, release planning and change execution) to provide timely enhancements, integrations and new capabilities that remove manual effort and uplift productivity.
• Champion data interoperability and automation across platforms, working with Architecture, Cyber Security and Infrastructure teams to reduce digital friction, improve data quality and meet compliance obligations.
• Lead and develop enterprise platform teams, building a high-performing, customer-centric culture that embraces agile ways of working, innovation and continuous improvement.
• Manage strategic vendor and partner relationships (SaaS, professional services, support), negotiating commercial terms and holding suppliers accountable to SLA, KPI and risk requirements.
• Provide expert advice and transparent reporting to senior leadership on platform health, roadmap progress, budget utilisation and emerging technology opportunities, informing investment and risk decisions