Head of Equipment Lifecycle & Serviceability at Azbil Telstar UK Ltd

Weert, Limburg, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

6800.0

Posted On

09 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Serviceability, Technical Service, Lifecycle Management, Equipment Design, Maintenance, Reliability Engineering, Service Delivery Models, Leadership, Collaboration, Communication, Customer-Centric Management, Digital Tools, Process Optimization, KPI Tracking, Strategic Insights

Industry

Machinery Manufacturing

Description

Company Description .Working at Syntegon – Shaping a Sustainable Future Together With over 6,900 colleagues worldwide, Syntegon is a leading strategic partner in processing and packaging technology for the pharmaceutical and food industries. We support our customers with efficient processes, innovative technologies, and sustainable solutions. Whether it's safely filling vaccines, ensuring the effective release of active ingredients in tablets, or sustainably packaging your favorite chocolates and snacks – we make it happen. Our Weert location serves as the Center of Competence within the Syntegon Group for vertical form, fill and seal machines. Here, we develop and produce intelligent, sustainable technologies for a wide range of food and non-food products. From stand-alone machines to complete system solutions – we deliver it all. Apply now and become part of our team! Job Description As the Head of Equipment Lifecycle & Serviceability, you will lead the integration of serviceability across the entire lifecycle of our packaging equipment—from design and installation to maintenance, upgrades, and obsolescence management. Drive strategic initiatives to enhance equipment uptime, service readiness, and customer satisfaction. Key Responsibilities: Serviceability in Design Integrate serviceability early in equipment design, collaborating with R&D and engineering to ensure easy maintenance, faster diagnostics, and reduced downtime. Support the development of standardized service protocols and documentation. Organizational Readiness Prepare the service organization to respond effectively to customer needs. Optimize processes, tools, and training, and align teams with lifecycle requirements. Implement digital tools and remote support to improve efficiency. Customer-Centric Management Partner with customers to maximize equipment value and mitigate lifecycle risks. Identify upgrade opportunities, advise on performance risks, and develop tailored remediation plans. Cross-Functional Collaboration Foster collaboration across departments to embed serviceability in all operations. Lead initiatives to improve reliability, customer satisfaction, and service performance. Lead the end-to-end process of developing new modernizations for our equipment. Performance & Insights Define and track KPIs for uptime, service readiness, and customer satisfaction. Provide strategic insights and recommendations to senior leadership. Impact: Your leadership will ensure our equipment and organization deliver exceptional service, driving customer satisfaction and long-term success. Qualifications Qualifications & Skills We are looking for a senior professional with a strong technical foundation, strategic mindset, and proven experience in driving serviceability and lifecycle performance within complex industrial machinery environments. You combine technical depth with leadership, collaboration, and clear communication, enabling you to influence design, guide teams, and advise customers effectively. You bring: A Bachelor’s or Master’s degree in Mechanical Engineering, Industrial Engineering, or a related technical field. Extensive experience (10+ years) in serviceability, technical service, or lifecycle management within industrial machinery. Strong expertise in equipment design, maintenance, reliability engineering, and service delivery models. A strategic yet hands-on leadership style, with the ability to align cross-functional teams around shared goals. Excellent communication skills, capable of translating complex technical insights for diverse stakeholders. Fluency in English and a willingness to travel internationally (German language skills are a plus). Additional Information We have already asked a lot from you, so you can expect an attractive benefits package in return. Besides offering you a challenging position as a Senior Project Manager within an international employer, you will also receive: A salary ranging from €5.800,- to €6.800,- gross per month, depending on your experience. Attractive employment conditions, including a 38-hour workweek, 28 vacation days, 104 ADV hours, flexible working hours, a fitness subscription, a bicycle plan, and a profit-sharing scheme. A great, collegial work atmosphere with enthusiastic and professional colleagues. A substantial amount of responsibility and autonomy in your role. A wonderful on-site canteen in Weert, located in a recently renovated building. Excited? Click the “solliciteer” button! If you have any questions, please email [email protected]. I’m happy to assist you!

Responsibilities

Lead the integration of serviceability across the entire lifecycle of packaging equipment, enhancing uptime and customer satisfaction. Collaborate with R&D and engineering to ensure easy maintenance and develop standardized service protocols.